AKINRULIE OLARIBIMI (BIMI)
Calgary,AB
Summary
High-performing Account Executive with a track record of consistently surpassing sales targets, generating over $1m in revenue annually. Successfully managed a portfolio of 300 key accounts, achieving a 95% customer retention rate. Seeking an opportunity as a Customer Success Manager to leverage my exceptional communication skills and drive client satisfaction, loyalty and revenue growth.
Overview
17
17
years of professional experience
Work History
Account Executive
Uvaro
Kitchener, ON
10.2023 - Current
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Successfully closed deals worth $300,000 in new business revenue, showcasing the ability to engage with prospects, build relationships, and negotiate contracts that result in significant revenue generation.
- Implemented targeted sales outreach campaigns that resulted in a 30% increase in the conversion rate from leads to qualified opportunities, optimizing the efficiency of the sales process.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Business Analyst
Almond Media Ltd
UK
03.2022 - 09.2023
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
Business Development Manager
Zenith Bank Plc
Abuja
01.2018 - 01.2023
- Spearheaded initiatives aimed at improving customer retention rates by 70%, proactively addressing concerns before they escalated into larger issues.
- Managed 300 diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Established relationships with key decision-makers within customer's organization resulting in 50% increase in executive-level engagement and deal closures.
Account Manager
Zenith Bank Plc
Abuja
01.2011 - 12.2016
- Successfully resolved escalated issues, preventing the potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate of 95% by providing exceptional customer service and anticipating client needs.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments with a 50% increase year on year.
Business Development Representative
Zenith Bank Plc
Abuja
10.2007 - 12.2010
- Networked among local business and community organizations to develop 100 quality leads monthly and generate business.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers. and increased revenue by 45% quarterly.
- Regularly monitored competitor activity to stay informed on market trends and maintain a competitive edge in sales strategies.
Education
Master of Business Administration -
Business School Netherlands
09.2014
Bachelor of Technology -
Federal University of Tech, Nigeria
11.2005
Skills
- Account Management
- Cross Selling
- Risk management
- Relationship building
- Customer Retention
- Revenue Generation
- Sales Quota Achievement
- Lead Generation
- Interpersonal Skills
- Written and verbal communication
- Needs Assessment
- Customer Relationship Management (CRM)
References
AVAILABLE ON REQUEST
Languages
English
Full Professional
Reading and singing
I love to read motivational books written by renowned leaders because it makes me feel like I am sitting in the same room with them. Singing helps me relieve stress and gives me constructive ideas.
Timeline
Account Executive
Uvaro
10.2023 - Current
Business Analyst
Almond Media Ltd
03.2022 - 09.2023
Business Development Manager
Zenith Bank Plc
01.2018 - 01.2023
Account Manager
Zenith Bank Plc
01.2011 - 12.2016
Business Development Representative
Zenith Bank Plc
10.2007 - 12.2010
Master of Business Administration -
Business School Netherlands
Bachelor of Technology -
Federal University of Tech, Nigeria