AKINRULIE OLARIBIMI (BIMI)
Calgary,AB
Summary
High-performing Account Executive with a track record of consistently surpassing sales targets, generating over $1m in revenue annually. Successfully managed a portfolio of 300 key accounts, achieving a 95% customer retention rate. Seeking an opportunity as a Customer Success Manager to leverage my exceptional communication skills and drive client satisfaction, loyalty and revenue growth.
Overview
17
17
years of professional experience
Work History
Account Executive
Uvaro
10.2023 - Current
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Successfully closed deals worth $300,000 in new business revenue, showcasing the ability to engage with prospects, build relationships, and negotiate contracts that result in significant revenue generation.
- Implemented targeted sales outreach campaigns that resulted in a 30% increase in the conversion rate from leads to qualified opportunities, optimizing the efficiency of the sales process.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Business Analyst
Almond Media Ltd
03.2022 - 09.2023
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
Business Development Manager
Zenith Bank Plc
01.2018 - 01.2023
- Spearheaded initiatives aimed at improving customer retention rates by 70%, proactively addressing concerns before they escalated into larger issues.
- Managed 300 diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Established relationships with key decision-makers within customer's organization resulting in 50% increase in executive-level engagement and deal closures.
Account Manager
Zenith Bank Plc
01.2011 - 12.2016
- Successfully resolved escalated issues, preventing the potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate of 95% by providing exceptional customer service and anticipating client needs.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments with a 50% increase year on year.
Business Development Representative
Zenith Bank Plc
10.2007 - 12.2010
- Networked among local business and community organizations to develop 100 quality leads monthly and generate business.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers. and increased revenue by 45% quarterly.
- Regularly monitored competitor activity to stay informed on market trends and maintain a competitive edge in sales strategies.
Education
Master of Business Administration -
Business School Netherlands
09.2014
Bachelor of Technology -
Federal University of Tech, Nigeria
11.2005
Skills
- Account Management
- Cross Selling
- Risk management
- Relationship building
- Customer Retention
- Revenue Generation
- Sales Quota Achievement
- Lead Generation
- Interpersonal Skills
- Written and verbal communication
- Needs Assessment
- Customer Relationship Management (CRM)
References
AVAILABLE ON REQUEST
Languages
English
Full Professional
Reading and singing
I love to read motivational books written by renowned leaders because it makes me feel like I am sitting in the same room with them. Singing helps me relieve stress and gives me constructive ideas.
Timeline
Account Executive
Uvaro
10.2023 - Current
Business Analyst
Almond Media Ltd
03.2022 - 09.2023
Business Development Manager
Zenith Bank Plc
01.2018 - 01.2023
Account Manager
Zenith Bank Plc
01.2011 - 12.2016
Business Development Representative
Zenith Bank Plc
10.2007 - 12.2010
Master of Business Administration -
Business School Netherlands
Bachelor of Technology -
Federal University of Tech, Nigeria
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