Akhyer Mayeesha Akram
Windsor,ON
Summary
As a motivated Master's student at the University of Windsor, I am actively seeking part-time job opportunities to kickstart my career. Proficient in time management and multitasking, I thrive on challenges and excel in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Marketing Lead
Uber HQ
05.2022 - 08.2023
- Led relaunch of Uber's Social Media Platforms increasing following by 67% across major platforms, reaching over 7M engaged followers
- Implemented targeted advertising strategies to promote long-distance trips during holiday season, resulting in significant growth of +37% in trip volume
- Drove In-App engagement campaigns that led to a 2x increase in Uber Intercity user base
- Ensured visibility & communications of campaigns and driver-side initiatives by developing POSMs
- Developed WhatsApp marketing strategy to increase driver awareness about Uber's driver-side initiatives;
- Collaborated with global, and regional CRM teams for campaign planning and execution;
- Managed a marketing budget of $50,000 and reduced marketing expenses by 44%.
Management Trainee, Marketing Operations
Kalke Limited (A Bangladeshi HRtech Startup)
04.2021 - 10.2022
- Strategized and executed all social media marketing & on-ground campaigns and led user acquisition by;
- Conceptualized, implemented & successfully led 3+ seasons Campus Ambassador Program across 30+ universities in Bangladesh with 300+ students;
- Analyzed user behavior & website traffic through Google Analytics, grew the customer digital experience metrics (CSAT & NPS score 7+);
- Worked on developing investor pitch deck, and sales deck along with the management;
- Campaigns launched: Women's Day, Youth Day, Internship Placement Program, Campus Ambassador Program.
Customer Service Associate
Aarong ( A Concern Of BRAC)
07.2020 - 03.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Simultaneously handling the preparation, organization and sales of merchandise.
- Processing paperwork and maintaining close contact with other departments as part of clerical duties.
- Providing exceptional customer care as expected of a luxury retail worker.
- Taking initiative to create a streamlined experience for both customers and coworkers.
Education
Master of Management - Business Data Analytics
University of Windsor
Windsor, ON02.2025
BBA - Marketing
Bangladesh University of Professionals
Dhaka, Bangladesh04.2021
Skills
- Account Management
- Document and Records Management
- Customer Relationship Management
- Client/Customer Handling
- Knowledge of MS Office, Google Suite, & Meta Business Suite
- Comfortable using both Windows and iOS
Additional Information
- Volunteer at a youth mental health organization named Light to Life where I moderated a bunch of sessions with Undergraduate students on Youth mental issues
- Active member of Quantum Foundation that works with meditation. Volunteered a few online and in-person sessions
Availability
Tuesday ( 8 A.M. to 5 P.M.)
Thursday ( 8 A.M. to 5 P.M.)
Friday ( 2 P.M. to closing)
Saturday (Open)
Sunday (Open)
Timeline
Marketing Lead
Uber HQ
05.2022 - 08.2023
Management Trainee, Marketing Operations
Kalke Limited (A Bangladeshi HRtech Startup)
04.2021 - 10.2022
Customer Service Associate
Aarong ( A Concern Of BRAC)
07.2020 - 03.2021
Master of Management - Business Data Analytics
University of Windsor
BBA - Marketing
Bangladesh University of Professionals
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