Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
Generic

Akhrorkhon Sagdullaev

Niagara Falls,ON

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

17
17
years of professional experience

Work History

Manager

Az Capital investment Company
Dubai, United Arab Emirates
11.2022 - 06.2024

Responsibilities and Duties:

  • Strategic Planning: Developed and implemented strategic plans for investment projects, aligning with company goals and market opportunities. Conducted market research and financial analysis to guide investment decisions.
  • Project Management: Oversaw the management of investment projects from inception to completion, including budgeting, scheduling, and resource allocation. Coordinated with cross-functional teams to ensure project milestones and objectives were met.
  • Client Relations: Managed relationships with clients, providing regular updates on project progress and investment performance. Addressed client inquiries and concerns, ensuring high levels of satisfaction and maintaining strong client relationships.
  • Financial Oversight: Monitored and analyzed financial performance of investment portfolios. Prepared financial reports, forecasts, and investment proposals to support decision-making and optimize returns.
  • Team Leadership: Led and motivated a team of professionals, providing guidance, training, and performance evaluations. Fostered a collaborative work environment to achieve departmental and organizational objectives.
  • Risk Management: Identified and assessed potential risks associated with investment projects. Developed and implemented risk mitigation strategies to protect company assets and ensure project success.
  • Business Development: Identified new business opportunities and potential investors. Developed and presented proposals to attract investment and expand the company’s portfolio.

Achievements:

  • Successful Project Execution: Successfully managed multiple investment projects, achieving significant returns on investment and contributing to the company’s overall growth and profitability.
  • Enhanced Client Satisfaction: Strengthened client relationships through effective communication and personalized service, resulting in increased client retention and repeat business.
  • Operational Efficiency: Implemented process improvements and best practices that enhanced operational efficiency and reduced project costs.
  • Recognition: Received commendations for leadership and strategic contributions, recognized for excellence in project management and client relations.

Sales Associate

Chevrolet Uzbekistan
TASHKENT, Uzbekistan
02.2021 - 09.2022

Responsibilities and Duties:

  • Customer Relationship Management: Engaged with customers to understand their needs and preferences, providing expert advice on Chevrolet vehicles and services. Delivered exceptional customer service to build and maintain strong client relationships.
  • Sales Process Management: Led the sales process from initial customer contact through to the completion of the sale, including negotiation, drafting, and finalizing contracts. Ensured all transactions were processed efficiently and accurately.
  • Product Presentation and Demonstrations: Conducted informative presentations and demonstrations of Chevrolet vehicles, highlighting their features, benefits, and unique selling points. Utilized product knowledge to address customer inquiries and concerns.
  • Marketing and Promotional Activities: Assisted in organizing and executing marketing campaigns and promotional events to attract new customers and boost sales. Developed and implemented strategies to increase brand visibility and market share.
  • Sales Reporting and Analysis: Monitored and reported on sales performance, analyzing trends and customer feedback to identify areas for improvement. Prepared reports and provided insights to help achieve sales targets and objectives.
  • After-Sales Support: Provided ongoing support to customers post-purchase, addressing any issues or questions they had. Facilitated vehicle servicing and maintenance appointments, ensuring a positive ownership experience.

Achievements:

  • Exceeding Sales Targets: Consistently exceeded monthly and annual sales targets, contributing significantly to the overall success and profitability of the dealership.
  • Enhanced Customer Satisfaction: Achieved high levels of customer satisfaction by delivering personalized service and addressing customer needs effectively. Received positive feedback and repeat business.
  • Successful Campaigns: Played a key role in the successful execution of marketing campaigns and promotional events, resulting in increased foot traffic and sales conversions.
  • Recognition: Recognized for exceptional performance and dedication, receiving commendations from management and positive reviews from customers.

Sales Manager

Wenta heat technology
TASHKENT, Uzbekistan
11.2018 - 12.2020

Responsibilities and Duties:

  • Product Management: Managed the portfolio of heating technology products, including overseeing product development, implementation, and maintenance. Coordinated with engineering and production teams to ensure product quality and performance.
  • Technical Support: Provided technical assistance and support to clients regarding heating systems, troubleshooting issues, and recommending appropriate solutions to ensure optimal system performance.
  • Sales and Marketing: Assisted in the development and execution of sales strategies and marketing campaigns for heating technology products. Conducted market research to identify customer needs and preferences.
  • Project Coordination: Collaborated with project teams to manage the installation and commissioning of heating systems, ensuring projects were completed on time and within budget.
  • Client Relations: Built and maintained strong relationships with clients, addressing their needs and providing exceptional customer service to foster long-term partnerships.
  • Training and Development: Conducted training sessions for clients and internal staff on the operation and maintenance of heating systems, enhancing their understanding and effective use of the technology.

Achievements:

  • Successful Project Implementation: Contributed to the successful implementation of several heating system projects, meeting client requirements and achieving high levels of customer satisfaction.
  • Increased Sales: Played a key role in increasing sales of heating technology products through effective marketing strategies and customer engagement.
  • Improved Client Satisfaction: Enhanced client satisfaction through prompt technical support and tailored solutions, resulting in positive feedback and repeat business.

English Teaching Assistant

The Uzbek State World languages University
TASHKENT, Uzbekistan
09.2015 - 08.2017

Responsibilities and Duties:

  • Supporting Classroom Instruction: Assisted lead teachers in delivering English language lessons, including preparing instructional materials, setting up classroom activities, and supporting students during lessons.
  • Individual and Group Support: Provided one-on-one and small group assistance to students needing extra help with English language skills, including grammar, vocabulary, and comprehension.
  • Lesson Preparation: Aided in the development and organization of lesson plans, educational resources, and assessments, ensuring alignment with the curriculum and learning objectives.
  • Classroom Management: Helped maintain a positive and productive classroom environment by managing student behavior, encouraging participation, and addressing any classroom issues.
  • Assessment and Feedback: Assisted in evaluating student progress through grading assignments, conducting tests, and providing feedback to students and teachers.
  • Communication: Facilitated communication between students, teachers, and parents regarding student progress and any academic or behavioral concerns.

Achievements:

  • Enhanced Student Learning: Contributed to improved student performance through effective support and targeted assistance, resulting in better academic outcomes and increased student confidence in English.
  • Effective Classroom Support: Played a key role in maintaining an organized and engaging classroom environment, which positively impacted overall student learning experiences.
  • Professional Development: Gained valuable experience and skills in educational support and classroom management, contributing to a deeper understanding of effective teaching practices.

English Teacher

Railway lyceum under technical university
TASHKENT, Uzbekistan
09.2014 - 08.2015

Responsibilities and Duties:

  • Curriculum Development: Designed and implemented engaging English language curricula tailored to the needs and proficiency levels of students, incorporating various teaching methods and resources to enhance learning outcomes.
  • Classroom Instruction: Conducted lessons in English language and literature, covering reading, writing, speaking, and listening skills. Developed lesson plans, assessments, and instructional materials to facilitate student learning.
  • Student Assessment: Evaluated student progress through regular assessments, tests, and assignments. Provided constructive feedback and guidance to support students’ academic development and improvement.
  • Language Skills Enhancement: Facilitated activities and exercises to improve students' English language skills, including grammar, vocabulary, pronunciation, and conversational abilities.
  • Extracurricular Activities: Organized and led extracurricular activities, such as language clubs, debates, and cultural exchange programs, to promote practical language use and cultural understanding.
  • Parent and Staff Communication: Communicated regularly with parents and school staff regarding student progress, behavior, and academic achievements. Participated in meetings and professional development workshops to stay updated with educational practices.

Translator

Turkish embassy in tashkent
TASHKENT, Uzbekistan
12.2012 - 08.2014

Responsibilities and Duties:

  • Document Translation: Translated official documents, correspondence, and reports between Turkish and Uzbek languages with high accuracy, ensuring clear communication and adherence to diplomatic protocols.
  • Interpreting Services: Provided real-time interpretation services during meetings, diplomatic discussions, and official events, facilitating smooth communication between Turkish and Uzbek-speaking parties.
  • Cultural Mediation: Acted as a cultural liaison, helping bridge cultural differences and ensuring mutual understanding during diplomatic engagements and events.
  • Administrative Support: Assisted with administrative tasks, including organizing and maintaining records, handling correspondence, and coordinating with various departments within the embassy.
  • Language Proficiency: Demonstrated high proficiency in both Turkish and Uzbek languages, ensuring the correct and contextually appropriate translation of complex and sensitive materials.

Achievements:

  • Enhanced Communication: Facilitated effective communication between embassy staff and local stakeholders, contributing to successful diplomatic interactions and negotiations.
  • High-Quality Translation: Consistently delivered precise and contextually accurate translations, supporting the embassy’s operations and ensuring the integrity of official communications.
  • Positive Feedback: Received commendations for professionalism and accuracy in translation services from both embassy staff and external partners.

Sales Associate

OOO AK-PLAST
TASHKENT, Uzbekistan
03.2007 - 08.2010

Responsibilities and Duties:

  • Customer Engagement: Provided detailed information about products, services, and company offerings to customers; identified customer needs, offered personalized solutions, and enhanced their sales experience through expert advice.
  • Sales Process Management: Conducted effective negotiations with customers, drafted, reviewed, and executed sales contracts. Coordinated and monitored all stages of the sales process to ensure smooth operations.
  • Product Presentation and Showcases: Presented vehicles in an attractive and engaging manner, highlighting their technical specifications, advantages, and new models to customers. Participated in exhibitions and product demonstrations.
  • Marketing and Advertising Activities: Organized and managed sales campaigns, promotions, and special offers; developed and implemented strategies to advertise the company’s products and services.
  • Reporting and Analysis: Analyzed sales results regularly, gathered customer feedback, and utilized it to improve service quality. Created statistical analyses and forecasts to achieve sales goals.
  • Customer Satisfaction: Ensured high levels of customer satisfaction and contributed to enhancing the company’s reputation by improving service quality, addressing complaints promptly, and providing additional support to customers.

Achievements:

  • Achievement of Sales Targets: Successfully met sales targets throughout the year, achieving set plans and performance indicators. Implemented annual sales plans and reached company objectives.
  • Enhanced Customer Satisfaction: Improved customer satisfaction levels, contributing to the company’s reputation; facilitated repeat purchases and personal recommendations from clients.
  • Successful Contracts: Negotiated and closed numerous successful sales contracts; developed long-term and stable relationships with customers and provided solutions tailored to their needs.

Education

Associate of Science - Computer And Information Systems

Aviation Lyceum Under University of Aviation
Tashkent
07-2019

BBA - Teaching English To Speakers of Other Languages (TESOL Plus)

Uzbek State World Language University
Tashkent
07-2014

Skills

  • Sales management
  • Time Management
  • Staff Management
  • Financial Management

Languages

English
Professional
Uzbek
Native/ Bilingual
Russian
Professional
Turkish
Native/ Bilingual

References

References available upon request.

Timeline

Manager

Az Capital investment Company
11.2022 - 06.2024

Sales Associate

Chevrolet Uzbekistan
02.2021 - 09.2022

Sales Manager

Wenta heat technology
11.2018 - 12.2020

English Teaching Assistant

The Uzbek State World languages University
09.2015 - 08.2017

English Teacher

Railway lyceum under technical university
09.2014 - 08.2015

Translator

Turkish embassy in tashkent
12.2012 - 08.2014

Sales Associate

OOO AK-PLAST
03.2007 - 08.2010

Associate of Science - Computer And Information Systems

Aviation Lyceum Under University of Aviation

BBA - Teaching English To Speakers of Other Languages (TESOL Plus)

Uzbek State World Language University
Akhrorkhon Sagdullaev