Skilled Salesforce Admin/Developer with an overall 6 years of IT experience which includes 5 years of experience in Salesforce in optimizing CRM workflows and improving data quality.Strong skill set includes Salesforce configuration and customization and known for exceptional problem solving skills and commitment for enhanced user experience.
Overview
6
6
years of professional experience
Work History
Salesforce Admin/Developer
Tata Consultancy Services | Kindred At Home
11.2019 - 12.2022
Responsible for migration of whole data of Standard and Custom objects from source Org to Destination Org with help of Cozy Rock connection in SSIS data packages.
Responsible for migrating standard event object records which includes both regular and recurring records.
Creating field mapping to help with data migration between two Salesforce orgs.
Developing and maintaining Salesforce data integrations with other business applications.
Implemented process automation using Apex triggers and VisualForce pages within Salesforce environment.
Executed role hierarchies, shared rules, and recorded level permissions to provide shared access among different users.
Provided post-implementation support to assist end-users in creating reports, dashboards, and certain administration tasks.
Deployments using change sets, sandbox creations, and refreshing sandboxes.
Good understanding of Salesforce governor limits, with an ability to optimize code to respect those limits.
Salesforce Administrator
Tata Consultancy Services | Thomson Reuters
06.2017 - 11.2019
Developed and maintained Salesforce security, including user roles, profiles, sharing rules, and assignment rules.
Configured custom objects, fields, formulas, page layouts, record types, validation rules and workflow rules.
Created reports and dashboards in Salesforce to meet business requirements.
Provided technical support to internal users on Salesforce issues or questions.
Conducted training sessions for end users on the usage of Salesforce application features.
Customized sales process flows using Process Builder and Flow Builder based on user needs.
Data Management using Data Import Wizard, Data Export Wizard, Salesforce Inspector extension, Workbench, and Data Loader.
Education
Centennial College
Toronto, ON
04-2024
Skills
Languages
SOQL, SOSL,Apex
CRM Tools
Salesforcecom
Tools and Extensions
Workbench, Salesforce Inspector, Data Loader, gear Set
Salesforce Admin/Developer at New Jersey Principal & Supervisors AssociationSalesforce Admin/Developer at New Jersey Principal & Supervisors Association