Akhil Soni
Surrey
Summary
Professional sales expert prepared for challenges of dynamic sales environment. Brings valuable experience in client acquisition and retention, consistently achieving impactful sales outcomes. Known for fostering collaborative team efforts and demonstrating adaptability to evolving market demands, while excelling in persuasive communication and strategic planning.
Overview
6
6
years of professional experience
Work History
Sales Manager
Telus
01.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Exceeded monthly sales targets and quotas consistently.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Sales Representative
Brinks Home Security
02.2021 - 12.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Expanded customer base through cold calling, networking, and relationship building.
Senior Marketing Consultant (SMC)
Telus
01.2020 - 02.2021
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Successfully managed crisis situations, mitigating potential damage to the company''s reputation.
- Enhanced company image with consistent branding initiatives across various channels.
Customer Service Representative
Lowes
01.2019 - 01.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Business Management - Business
Langara College
03-2021
Skills
- Quick Learner
- Customer satisfaction
- Critical thinking
- Ability to work well independently
- Ability to work well as a team member
- Customer relations
- Interpersonal communication skills
- Sales expertise
- Customer relationship building
- Sales strategy development
Languages
Punjabi
Full Professional
English
Full Professional
Hindi
Full Professional
Timeline
Sales Manager
Telus
01.2023 - Current
Sales Representative
Brinks Home Security
02.2021 - 12.2022
Senior Marketing Consultant (SMC)
Telus
01.2020 - 02.2021
Customer Service Representative
Lowes
01.2019 - 01.2020
Business Management - Business
Langara College
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