Summary

Work History

Education

Skills

Accomplishments

Work Availability

Quote

Timeline

Akhilesh Pandey

Edmonton,AB

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Work History

Business Head

DTDC Express Ltd, Rest of Maharashtra

Express, International, Supply Chain & E-commerce Divisions
Hands on with maintaining and growing 500+ Franchisees of region with revenue of INR 70 million
Sales Operations for – Direct & Franchisee business in Rest Of Maharashtra
Support Business Development Opportunities, Operations and
Full P & L responsibility to meet both revenue and cost targets
Deliver AOP , resource allocation and schedules
Responsible for running regional operations profitably and meeting EBITA targets
Responsible for business development and market penetration in assigned geographies
Responsible for overall customer service delivery including network and hub operations
Plan and execute best in class operational practices
Established and managed monthly, quarterly and yearly sales plans

Leader- Growth

Shree Maruti Integrated Logistics Pvt Ltd

02.2019 - Current

Handling channel/ franchisee sales & Direct business, along with operations & collections portfolio
Establishes sales objectives by creating sales plan and quota for region in support of national objectives
Maintains and expands customer base by counselling Channel & Direct sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.
Identified team weak points and implemented corrective actions to resolve concerns.
Assisted with new hire processing and existing training programs.
Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
Supported office business development and customer service.
Trained employees on 3PL, e-commerce and assigned duties

Sr Manager

BUSYBEES LOGISTICS SOLUTIONS LTD

06.2017 - 12.2018

Achieves regional sales objectives by contributing regional sales information and recommendations to strategic plans.
Managed a regional team of 7 managers with a revenue of 100 million.
Assist and support Solution Design team for problem analysis, presentations, proposals, pricing, AQP workshop reviews; preparing and completing action plans
Maintains and expands customer base by counselling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities
Servicing varied industry segments viz; e-commerce –Last Mile, Banking, Lifestyle & Hi Tech
Lead, drive and deliver revenue growth at desired yield target to achieve or exceed prescribed budgets of region(s)/vertical(s)
Attend monthly reviews , MBRs & QBRs for constant improvements in service levels & increasing share of wallet.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Implemented and developed operational standards, policies and procedures.

Regional Head

DTDC Express Ltd

06.2015 - 05.2017

Meets regional sales financial objectives by forecasting requirements; preparing annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Contributing to country EBITA budgets
Establishes sales objectives by creating a sales plan and quota for region in support of national objectives
Maintains and expands customer base by counselling Channel & Direct sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities
Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors
Implements trade promotions by publishing, tracking, and evaluating trade spending
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks
Accomplishes sales and organization mission by completing related results as needed.

Manager of Operations

LEAP EXRESS AND LOGISTICS

06.2010 - 10.2014

Shoulder the responsibility leading & managing both the business units of Express Logistics & Relocations & 3PL Vertical
Develop plans for managing the entire corporate marketing, and making national & overseas alliances with P&L responsibilities
Handling FCL/LCL, and air freight imports and exports for automotive and electronics customers
Play pivotal role in enhancing customer service based on client feedback through the development of new policies & procedures
Formulate plan for redressal of customer complaints and enforce company policies & Marketing Discipline Guidelines

General Manager

Total Solutions Facilities Management Ltd

07.2009 - 06.2010

Distinction of managing a large team & multi-location portfolio i.e
Multi-branch operations employing over 9000 people in 23 locations across India
Gained distinction as a superior business development performer, accomplishing 65% sales to budget from a zero base within the first 12 months
As lead strategic sales expert bridged the gap between customers and sales by developing, innovative online/offline product solutions to meet client objectives, Closely monitored the entire pre-sales operations; bid management/response to RFI/RFP/RFQ; presentations/ proposals/effort estimates/pricing models & other collaterals; scope study; due diligence; proof of concept; brochures & newsletters
Geared the activities for developing capacity in sales structures to ensure smooth expansion of the business
Support closely in tracking brand promotions, data mining, interrogation, market research, retail audit and customizing research data for different brands

Regional Sales Manager

Leap Exress

04.2008 - 06.2009

Logistics, ( Freight Forwarding) Pune
Holds the distinction of developing strategies and fetching 35% market share against a bigger well-established competitor
Devised business case modeling tool, flexible for use as sales collateral yet intuitive in providing early and rigorous qualification of the business case for new opportunities
Turned around long-term problematic yet strategic account
Ability to rely on experience and judgment to plan and accomplish short term goals

TNT India (P) Ltd

01.2001 - 06.2009

Successfully fetched prestigious global contracts viz
Lenovo, Nokia, TetraPak & Mumbai Airport including 5 prestigious rate contracts in all India sales league
Devised effective strategies and registered growth rate of 29%, 42% & 45% across freight (air/sea) & express
Driven Pune to surpass 1+ Crore sales mark at 40% gross margin
Instrumental in transforming Ludhiana to peak performing zone scaling business to new peaks by jacking up trading base from 90 to 200 customers
Nominated for doubling freight business in Delhi in just 2 years despite being lone resource
Commended for enhancing yearly targets in years 2004 & 2005 by returning 104% & 101% growth year on year.
Having credential of being adjudged National Sales League Winner & 2 Aces Winner in year 2005

Branch Head

Maharashtra & Goa

12.2005 - 04.2008

Senior Area Manager - Pune

Busybees Logistics Solutions Ltd

02.2004 - 12.2005

Building Ecommerce sales for the region from a small base to sizeable levels with 100% jump in sales in first Qtr
Holds the distinction of developing nurturing potential accounts with larger share of business in other verticals viz Contract Logistics viz: Nurserylive, Shopclues, Myntra, FirstCry etc
A basic understanding of customers' business functions that support strategic objectives; works closely with others to research customer business models and operating structures; provides input into developing client solutions;
Involved in vendor management, for Manpower Outsourcing, Surface and Air Cargo agents
Onboarding with API integration and Pincode mapping tools for Existing and new onboarded Ecommerce customers
Reverse pick up process integration and integrating with internal systems
Using the tech savvy tool, of Vehicle Tracking – GPS for Shippers advantage & reducing customer complaints
Demonstrates a basic understanding of relevant industry trends impact and the customer organization and considers these trends when making routine account decisions
Demonstrates basic understanding of logistics & supply chain terminology used in the industry such ,material flow /finance flow

Business Development Manager

North

12.2002 - 02.2004

Negotiated and closed long-term agreements with new clients in assigned territory.
Represented company and promoted products at conferences and industry events.
Developed new proposals, contracts and procedures in air freight, sea freight, fairs/exhibitions, FCL, LCL to draw in more clients and streamline work operations. of CHA operations.

Depot Manager

North-2 Ludhiana

02.2001 - 12.2002

Donned the responsibility of supporting product development to ensure the organization’s value proposition met the requirements of the vertical markets and the individual major accounts
Drove the efforts to deploy and monitor MA processes, policies and procedures in order to ensure the consistency, efficiency and quality of internal and external customer expectations
Contributed significantly through professional expertise and leadership to the effective roll out of business unit and multi-country MA projects viz
Import & exports, consolidation, exhibition cargo by sea/air, repair & return etc
In Life sciences solely responsible to negotiate on tailor made line hauls & developing new vendors of IATA Packaging
Proficiently established complete solutions of bulk imports (air & ocean); warehousing across metro cities; inventory management & domestic redistribution across the country
Scrupulously implemented credit policy and managed receivables within acceptable limits
Drawn up plans for making effective business presentations and thus doubled the special services revenue within the span of less than a year
Instrumental in developing and retaining prestigious accounts viz
Sandvik Asia, Thyssen Krupp ,Covance,Quintiles,NARI etc
Independently designed end-to-end solutions for the entire North Indian region relating to exhibitions viz
Heimtex, Tendence, Ambiente, Hong Kong Fair etc.; repair & return, air & ocean freight consolidation & break bulk, warehousing and spare parts & line items break bulk etc
Accountable for managing entire freight & life sciences business for the region
Profitably managed depot sales & operations with quarterly revenue of INR 8 million and customer base in excess of 100 customers

Senior Sales Executive

BLUE DART EXPRESS LTD

01.1997 - 01.2001

Employed effective problem-solving techniques, increasing client satisfaction ratings.
Demonstrated products and features to customers, answered questions and overcame objections.
Sold courier, cargo and LTL to new and established customers.
Developed relationships with high-profile clientele by successfully employing direct sales techniques.

Sales Executive

K.M. CAPITAL LTD

01.1995 - 01.1997

Front line sales goals and service targets by cultivating and securing new customer relationships.
Informed customers of promotions to increase sales productivity and volume.
Attended monthly sales meetings and quarterly sales trainings.

Education

MBA - Marketing

MDS University

Ajmer, India

B. Sc. (Hons) -

Delhi University

Skills

Lean Methodology
Pricing Structures
Google AdWords
Management Team Leadership
Station Preparation
Food Service Team Development

Contract Negotiation
Business Opportunity Development
Training Employees
Fleet Operations
Partnered with Executive Team to Develop Long-Range Strategic Initiatives

Accomplishments

Sales & Marketing Strategic Planning Business Development (Service Industry)
Consistent performer with strong record of 19+ years’ of superior performances under demanding work environments
Profit Centre Operations Corporate Customer Support Ecomm-Last Mile Market Intelligence
Business Development P&L/ROI Accountability J.V./Strategic Alliance Budgeting/MIS
Strategic Marketing Cross Functional Coordination Channel Development Team-Leadership, Shree Maruti Integrated Logistics Pvt Ltd, Pune
Business Head – Express, International, Cargo & Courier Divisions
Hands on with maintaing and growing 150+ Franchisees of region with a revenue of INR 5+ Cr
Sales Opeartions for – Direct & Franchisee business in Rest Of Maharashtra
Support Business Development Opportunities, Operations & Collections
Complete P & L responsibility to meet both revenue and cost targets
ISO Certified Auditor Advanced Sales Training Conflict Management Managing Key Accounts
Art of Negotiation Team Building Appraisal Workshop RFQ/RFI – Proposal Writing
Memberships
Associate Member – AIMA, New Delhi, Pune Chapter
Guest Faculty (Sales & Marketing) for MIT, Symbiosis & other business schools under Pune University
Date of Birth : 12th May 1972

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Quote

Judge a man by his questions rather than his answers.

Voltaire

Timeline

Leader- Growth

Shree Maruti Integrated Logistics Pvt Ltd

02.2019 - Current

Sr Manager

BUSYBEES LOGISTICS SOLUTIONS LTD

06.2017 - 12.2018

Regional Head

DTDC Express Ltd

06.2015 - 05.2017

Manager of Operations

LEAP EXRESS AND LOGISTICS

06.2010 - 10.2014

General Manager

Total Solutions Facilities Management Ltd

07.2009 - 06.2010

Regional Sales Manager

Leap Exress

04.2008 - 06.2009

Branch Head

Maharashtra & Goa

12.2005 - 04.2008

Senior Area Manager - Pune

Busybees Logistics Solutions Ltd

02.2004 - 12.2005

Business Development Manager

North

12.2002 - 02.2004

Depot Manager

North-2 Ludhiana

02.2001 - 12.2002

TNT India (P) Ltd

01.2001 - 06.2009

Senior Sales Executive

BLUE DART EXPRESS LTD

01.1997 - 01.2001

Sales Executive

K.M. CAPITAL LTD

01.1995 - 01.1997

Business Head

DTDC Express Ltd, Rest of Maharashtra

MBA - Marketing

MDS University

B. Sc. (Hons) -

Delhi University

Summary

Work History

Business Head

Leader- Growth

Sr Manager

Regional Head

Manager of Operations

General Manager

Regional Sales Manager

Branch Head

Senior Area Manager - Pune

Business Development Manager

Depot Manager

Senior Sales Executive

Sales Executive

Education

MBA - Marketing

B. Sc. (Hons) -

Skills

Accomplishments

Work Availability

Quote

Timeline

Leader- Growth

Sr Manager

Regional Head

Manager of Operations

General Manager

Regional Sales Manager

Branch Head

Senior Area Manager - Pune

Business Development Manager

Depot Manager

Senior Sales Executive

Sales Executive

Business Head

MBA - Marketing

B. Sc. (Hons) -

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