AKHILA BABUVIJAYANATHAN
Sault Ste. Marie
Summary
Motivated and detail-oriented administrative professional with 5 years of experience providing clerical, organizational, and communication support. Seeking the Administrative Assistant to utilize my expertise in office administration, land use planning, and public engagement to contribute to the success of the team and support the region’s development efforts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Interaction Specialist
Ontario Lottery and Gaming Corporation, OLG
01.2025 - Current
- Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
- Collaborated with cross-functional teams to implement process improvements aimed at increasing customer satisfaction levels.
- Maintained detailed records of customer interactions, tracking trends and identifying opportunities for improvement in service delivery.
Administrative Coordinator
Electrotech Technical Services LLC
04.2019 - 08.2021
- Provided administrative support for Building Projects including document preparation, filing, and correspondence.
- Assisted with organizing and tracking the budgeting and financial reporting process.
- Maintained and updated internal records and databases, ensuring compliance with relevant regulations.
- Supported GIS mapping and zoning-related activities by assisting with data entry and updating planning documents.
- Contributed to the creation of engaging multimedia content for outreach and community education efforts.
Construction Administrator /Project Engineer
ABS Builders and Developers
11.2015 - 10.2018
- Handled Accounts Payable and Receivable, ensuring precise tracking of payments and prompt processing of invoices.
- Maintained detailed records of all project-related documentation, ensuring easy access for auditing purposes or future reference by stakeholders.
- Communicated daily with vendors to keep project fully operational.
- Contributed to GIS mapping and zoning activities by entering data and revising planning documents for the Zoological Park Project
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Post Graduate Certificate - Construction Project Management
Sault College of Applied Arts And Technology
Sault Ste. Marie, None04-2024
Bachelor of Technology - Civil Engineering(Environmental Engineering)
Calicut University
Kerala,India05-2015
Skills
- Highly proficient in Microsoft Office Suite, including Word, Excel, and Outlook
- Experienced with desktop publishing applications like MS Publisher and Adobe InDesign
- Familiar with GIS software and mapping tools, such as ArcGIS
- Proficient in using accounting software
- Well-versed in project management platforms
- Skilled in social media management and content creation
Languages
English
Full Professional
Hindi
Full Professional
Certification
Certificate in Autocad,Revit and 3Dx Max
Timeline
Customer Interaction Specialist
Ontario Lottery and Gaming Corporation, OLG
01.2025 - Current
Administrative Coordinator
Electrotech Technical Services LLC
04.2019 - 08.2021
Construction Administrator /Project Engineer
ABS Builders and Developers
11.2015 - 10.2018
Post Graduate Certificate - Construction Project Management
Sault College of Applied Arts And Technology
Bachelor of Technology - Civil Engineering(Environmental Engineering)
Calicut University
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