AKHIL VERMA
BRAMPTON
Summary
Dynamic sales professional with proven expertise in customer relationship management and persuasive presentation skills, honed at World Financial Group, Inc. Achieved significant client base expansion through strategic lead acquisition and exceptional service, boosting customer satisfaction and loyalty. Specializes in consumer assistance and sales techniques instruction, driving results and fostering trust.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Agent
World Financial Group, Inc.
10.2023 - Current
- Developed strong relationships with clients through excellent customer service and regular follow-ups.
- Assisted call-in customers with questions and orders.
- Utilised persuasive communication skills for closing sales and expanding client base.
- Addressed client inquiries regarding policy coverage and claims to enhance understanding and trust.
Sales Associate
Rogers Communications
03.2022 - 09.2024
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Collaborated with team members to achieve store goals and provide support.
Education
Bachelor of Business -
Sault College of Applied Arts And Technology
Sault Ste. Marie, None12-2022
Skills
- Customer Relationship Management
- Consumer Assistance
- Sales Techniques Instruction
- Troubleshooting Proficiency
- Effective Relationship Building
- Persuasive Presentation Skills
- Strategic Lead Acquisition
Languages
English
Professional Working
Certification
Life License Qualification Program (LLQP)
Timeline
Sales Agent
World Financial Group, Inc.
10.2023 - Current
Sales Associate
Rogers Communications
03.2022 - 09.2024
Bachelor of Business -
Sault College of Applied Arts And Technology