Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Beyond Wireless
10.2023 - Current
Greeted customers warmly and helped
Performed cleaning tasks, keeping store neat and organized
Assisted customers with product selection to ensure customer satisfaction
Operated cash register and POS to handle purchases, refunds, and exchanges for customers
Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
Established a positive rapport with customers by delivering friendly, personalized service
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Retail Sales Advisor
Best Buy
10.2022 - 10.2023
Collaborated with other team members to ensure successful completion of tasks within established timelines
Tracked inventory levels daily to ensure adequate stock levels were always available
Maintained in-depth knowledge of products, services, pricing plans, promotions, and payment options
Created visually appealing displays throughout the store which supported seasonal promotions or special events
Performed cashier duties including processing payments accurately using a Point-of-Sale system
Supervisor
New York Fries
08.2022 - 10.2023
Trained new employees on company policies, procedures and work ethics
Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
Oversaw the training of new employees on job responsibilities and expectations
Ensured that safety protocols were always followed by all staff members
Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)