Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Akhil Saji

Barrie,ON

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Agema Hospitality
05.2022 - Current
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Personal Support Aide

Roberta Place Long term care
01.2022 - 04.2022
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Completed regular check-ins and progress report for each client.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care.

Dietary Aide

Allandale Retirement Residence
05.2021 - 12.2021
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Monitored and evaluated patient progress, documenting results.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Coordinated and monitored purchases, preparation and delivery of meals for patients and families.
  • Detected disposition of spoiled food and other unusual conditions.
  • Directed and evaluated kitchen and food service staff.

Education

High School Diploma -

Georgian College of Applied Arts And Technology
Barrie, ON
04.2023

Skills

  • Menu Memorization
  • Food Safety Oversight
  • Food Spoilage Prevention
  • Food and Beverage Pairings
  • Cash Handling
  • Quality Control
  • Special Dietary Requirements

Certification

Smart serve

Food handlers certification

Timeline

Server

Agema Hospitality
05.2022 - Current

Personal Support Aide

Roberta Place Long term care
01.2022 - 04.2022

Dietary Aide

Allandale Retirement Residence
05.2021 - 12.2021

High School Diploma -

Georgian College of Applied Arts And Technology

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Akhil Saji