Data-driven professional with a proven track record in quality assurance testing, accessibility testing, software development, database queries, and maintenance, and customer service. Eagerly pursuing a challenging role as a Data Scientist, to leverage robust technical background, analytical expertise, and problem-solving skills to make impactful contributions and drive innovation in data science, ultimately fostering collective advancement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Advisor
Advantage Solutions
Barrie, ON
03.2021 - Current
Drive consumer engagement by utilizing data-driven insights to create targeted brand awareness, fostering enthusiasm, and ultimately boosting product sales
Leverage data analytics for impactful product demonstrations, generating positive and informed product impressions among consumers
Analyze customer data to identify unique needs and provide tailored recommendations, ensuring a high level of customer satisfaction and personalized experiences
Collaborate with cross-functional teams to integrate innovative data-driven strategies into product demonstrations, capturing customer interest through the application of advanced analytics and insights.
Programmer Engineer Co-op
Ministry of Children, Community and Social Services
Toronto, ON
09.2021 - 04.2022
Orchestrated delivery pipeline in DevOps, overseeing streamlined and punctual release of data-driven solutions
Conducted thorough Data Analysis and Accessibility Testing to ensure adherence to AODA standards and enhance data accessibility
Executed comprehensive test cases covering diverse data scenarios, ensuring delivery of high-quality data solutions
Documented and communicated test results to ensure traceability with business requirements, facilitating data-driven decision-making
Spearheaded development and implementation of advanced analytical features, enhancing functionality and user experience of existing applications
Collaborated in regular code reviews to identify and mitigate potential data security vulnerabilities and performance bottlenecks, ensuring integrity of data systems.
Product Development Intern
The Care Hub
Mississauga, ON
01.2021 - 09.2021
Contributed to development of data-driven two-sided marketplace using Sharetribe, implementing customizations to optimize usability based on data insights
Formulated and tested business hypotheses, leveraging data analytics for continuous refinement of front-end interface to enhance user experience
Utilized data-driven approaches to identify patterns and trends, informing decision-making processes for improving product functionality and user engagement
Actively engaged in resolving service issues by incorporating data insights, listening to customer needs, and delivering effective, data-informed solutions for positive and tailored customer experience.
Customer Service Representative
Amith Engineers
Bengaluru, India
01.2019 - 12.2020
Coordinated and supervised installation of electrical transformers, solar panels, lightning protection systems, and generator systems, utilizing data analytics to optimize installation processes and enhance system performance
Applied data-driven insights to proactively identify potential issues and improve efficiency of electrical systems, ensuring seamless operations and reliability
Led customer service efforts, incorporating data analysis to address and resolve service concerns, providing personalized solutions for enhanced customer satisfaction
Utilized data science methodologies to analyze system performance data, contributing to predictive maintenance strategies and optimizing overall performance of installed systems.
Education
Advanced Diploma - Computer Programming
Georgian College
Barrie, CA
2023
Bachelors - Electrical & Electronics Engineering
B.N.M Institute of Technology
Bangalore, IN
2018
Skills
SQL Developer (Experienced)
MySQL (Experienced)
Azure DevOps (Experienced)
JIRA (Experienced)
Microsoft Suite (Experienced)
Google Workspace, Microsoft SharePoint, and other similar collaboration tools (Experienced)
Adobe Document Cloud (Experienced)
Quality Assurance Testing (Expert)
API Testing (Expert)
Accessibility Testing (Expert)
Application and System Development Lifecycles (Experienced)
Technical Documentation (Experienced)
Business Requirements Gathering (Experienced)
IT Service Management (Experienced)
Certification
ISTQB Certified Tester
Packet Tracer | Cisco
Introduction to Azure Cosmos DB for NoSQL | Microsoft
React | HackerRank
References
Available upon request
Timeline
Programmer Engineer Co-op
Ministry of Children, Community and Social Services
Nursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery UnitNursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery Unit