Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

AKHIL KUMAR SHARMA

1503, 887 10 Street SW, Calgary

Summary

Industrious professional with expertise in warehouse management, service operations, inventory control, and
logistics. Skilled in leading and motivating teams to perform efficiently and optimally. Proven track record of
developing and implementing successful strategies to improve processes, reduce costs, and increase
productivity. Achieves cost savings through improved inventory control and streamlining of processes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Inventory Manager and Front

Samy's Restaurant
Baie Verte
05.2024 - 01.2025
  • Managed relationships with third-party logistics providers to ensure efficient inventory handling and storage.
  • Analyzed stock levels and processes to predict inventory problems and formulate solutions.
  • Followed operational guidelines to properly unload and stock merchandise.
  • Maintained high levels of product availability by ensuring timely replenishment of stock.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Helped with purchases and signed customers up for rewards program.

Warehouse Associate

Delhivery Logistics
Jammu
10.2023 - 10.2024
  • Managed and directed daily activities of Production and operations
  • Track inventory levels on a regular basis utilizing a bar code system and cycle counting processes.
  • Conducted research on potential suppliers in order to identify cost-effective solutions that met business needs.
  • Manage Customer complaints regarding damaged or missing items promptly.

Area Service Manager

Nescafe India Ltd
Jammu
01.2021 - 03.2023
  • Monitored inventory levels of parts and supplies needed for service repairs.
  • Contact customers to follow up on purchases, suggest new merchandise, and Revenue Generation.
  • Promote business as a superior provider committed to efficiency and accuracy when engaging with customers.
  • Answer Service inquiries with up-to-date knowledge of sales and Service operations.
  • Provide timely and effective replacement of damaged or missing products including Spares and Machines.

Service Incharge

Nescafe India Ltd
Jammu
07.2017 - 12.2020
  • Identified needs of customers promptly and efficiently.
  • Key Accounts & Telecom Service for commercial coffee machines.
  • Dealers Handling for Service and commercial operations.
  • End to End Service Operation Responsibility for North India.
  • Respond To an average of 100 calls per day, addressing customer inquiries, solving problems, and providing Service revenue support.
  • RAC Machines End-to-end Service Operations in Banking customers.
  • End To End Customer Responsibility to follow up on purchases suggest new merchandise and inform on promotions and upcoming events.

Education

MBA -

Central University of Jammu
India
04-2016

Bachelor of Science -

University of Jammu
India
05-2013

Skills

  • Inventory management
  • Data analysis
  • Supply chain coordination
  • Customer relationship management
  • Inbound cargo management
  • Billing systems
  • Negotiation
  • Quality assurance
  • Resource allocation
  • Critical thinking
  • Inventory management software

Certification

Certification in CPR.

Certificate holder of Work Health and Safety Awareness.

Working experience in identifying, troubleshooting, and resolving technical issues.

Trained in basic AutoCAD designing.

Expertise in Oracle & SAP software

Good hands-on work experience with CRM software

Valid Alberta driver’s license with a clear driving abstract

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

References

References available upon request.

Timeline

Inventory Manager and Front

Samy's Restaurant
05.2024 - 01.2025

Warehouse Associate

Delhivery Logistics
10.2023 - 10.2024

Area Service Manager

Nescafe India Ltd
01.2021 - 03.2023

Service Incharge

Nescafe India Ltd
07.2017 - 12.2020

MBA -

Central University of Jammu

Bachelor of Science -

University of Jammu

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AKHIL KUMAR SHARMA