AKHIL JOHNSON
Oshawa,ON
Summary
Strategic and analytical finance professional with a combined experience of 7 years in Insurance, International Trade, and Mortgage Underwriting and sales, highly skilled and innovative in maximizing productivity through thorough analysis and implementing process improvement solutions
Overview
8
8
years of professional experience
Work History
Insurance Specialist
QC Verify India Pvt Ltd
02.2023 - 07.2023
- Maintained high standards of customer service by building relationships with clients.
- Utilized CRM software to manage client relationships.
- Established and led new team of 3 members to address organizational needs.
- Defined roles and responsibilities, fostering collaborative and efficient work environment.
- Conducted training sessions to ensure team members' proficiency in their roles
Mortgage Underwriter
NatWest Group
12.2017 - 08.2022
- Approved or denied loans based on established criteria and underwriting guidelines.
- Evaluated loan applications, determining creditworthiness, assessing risk and establishing loan conditions.
- Maintained well-developed knowledge of loan product guidelines and industry regulations
- Provide exceptional customer care (both internal and external) satisfying individual needs of each customer and building loyalty to Bank
- Trained junior team members in underwriting procedures and loan quality grading standards
- Monitored pipelines to track and log status of loans.
Office Assistant /Sales
Rubber world
02.2017 - 12.2017
- Developed and implemented strategies to streamline office operations.
- Provided clerical support, Accounting, addressing routine and special requirements
- Managed day-to-day department operations with effective workflow coordination.
- Produced high-quality communications for internal and external use
Process Associate
Tata Consultancy Services
07.2015 - 12.2016
- Trained in Swift Acceptance and Collection of trade transactions, adhering to compliance, local regulatory requirements and international sanctions
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Training new staffs and maintaining other responsibilities, reporting to Dubai office, Planning and allocation of work across multiple locations
- Prioritized tasks to meet tight SLAs, pitching in to assist others with project duties
Education
Post Graduate Certificate - Human Resources, Marketing And Entrepreneurship
Trent University
Oshawa, ON09.2025
Bachelor of Arts - Commerce
CMS College Of Science And Commerce
Coimbatore05.2015
High School Diploma -
Matha Nagar Public School
Ernakulam, Kerala05.2012
GED -
Rani Matha Public School
Kerala, India05.2010
Skills
- Microsoft Office
- Verbal & Communication skill
- Presentation skill
- Time Management
- Adaptability
- Customer service
- Problem-Solving
- Creative thinking
- Account Management
- Insurance Coverage Verification
- Mortgage Underwriting
- Billing Procedures
- Cash Handling
Languages
English
Full Professional
Malayalam
Professional Working
Tamil
Professional Working
Hindi
Elementary
Timeline
Insurance Specialist
QC Verify India Pvt Ltd
02.2023 - 07.2023
Mortgage Underwriter
NatWest Group
12.2017 - 08.2022
Office Assistant /Sales
Rubber world
02.2017 - 12.2017
Process Associate
Tata Consultancy Services
07.2015 - 12.2016
Post Graduate Certificate - Human Resources, Marketing And Entrepreneurship
Trent University
Bachelor of Arts - Commerce
CMS College Of Science And Commerce
High School Diploma -
Matha Nagar Public School
GED -
Rani Matha Public School
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