Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
Generic

AKHIL JACOB

2950 Meadowbrook Ln #2,ON

Summary

Proven leader in sales with a track record of surpassing targets at Nike, leveraging effective selling techniques and management support to enhance team performance and customer satisfaction. Skilled in sales strategy development and order management, consistently achieving high levels of client satisfaction through prompt resolution of concerns.

Overview

5
5
years of professional experience

Work History

Sales Supervisor

Nike Clearance Store
05.2021 - 08.2023
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

Sales Assistant

Nike
01.2019 - 12.2021
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Education

PSW - Health Care Administration

St. Clair College of Applied Arts And Technology
Windsor, ON

Project Management - Business

Fleming College
Peterborough, ON
04.2024

Skills

Sales Presentations

Languages

English
Native or Bilingual

Availability

Available on Sunday, Monday, Tuesday, Friday Evening, Saturdays

Timeline

Sales Supervisor

Nike Clearance Store
05.2021 - 08.2023

Sales Assistant

Nike
01.2019 - 12.2021

PSW - Health Care Administration

St. Clair College of Applied Arts And Technology

Project Management - Business

Fleming College

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AKHIL JACOB