AKHIL JACOB
2950 Meadowbrook Ln #2,ON
Summary
Proven leader in sales with a track record of surpassing targets at Nike, leveraging effective selling techniques and management support to enhance team performance and customer satisfaction. Skilled in sales strategy development and order management, consistently achieving high levels of client satisfaction through prompt resolution of concerns.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Nike Clearance Store
Vytila
05.2021 - 08.2023
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Sales Assistant
Nike
Vyttila, Ernakulam, Kerala
01.2019 - 12.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
Education
PSW - Health Care Administration
St. Clair College of Applied Arts And Technology
Windsor, ONProject Management - Business
Fleming College
Peterborough, ON04.2024
Skills
Sales Presentations
Effective selling techniques
Sales strategy development
Management Support
Order Management
Languages
English
Native or Bilingual
Availability
Available on Sunday, Monday, Tuesday, Friday Evening, Saturdays
Timeline
Sales Supervisor
Nike Clearance Store
05.2021 - 08.2023
Sales Assistant
Nike
01.2019 - 12.2021
PSW - Health Care Administration
St. Clair College of Applied Arts And Technology
Project Management - Business
Fleming College