Akheelesh Boodhoo
Quatre-Bornes, Mauritius
Summary
Highly motivated Salesforce consultant with 2 years of experience in Salesforce CRM Analysis and Implementation with a strong technical and functional orientation. Knowledge in designing efficient end-to-end CRM solutions for Sales and Services with good understanding of the Business' requirement. Loves collaborating with customers and co-workers to develop and implement technical solutions to challenging problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salesforce Consultant
Spoon Consulting Ltd
08.2021 - Current
- Work with CEVA Logistics to enhance the Freight management system.
- Work with the user group in requirement gathering throughout the planning and Implementation.
- Configure Custom objects, Custom Fields, Entity-Relationship data model, Formula Fields, Page layouts, Record Types, Custom tabs and Components to suit to the needs of the application.
- Drive metadata/data cleansing and best practices development in a mature org of 100+ users.
- Develop Test Classes, Workflow Rules and Email Templates.
- Create various Profiles, Roles, Page Layouts and configured Permissions based on the Organization hierarchy requirements. Worked on various Salesforce.com Standard Objects including Case, Account, Contact, Opportunity and Lead .
- Use force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic. Integrating Salesforce with other Legacy Systems using Rest API.
- Run SQL scripts for Data manipulations, Data analysis and Data cleansing.
- Develop rich UI using Lightning Web Component - Javascript.
- Schedule bulk imports of data using Apex Data Loader
- Develop and maintained custom reports.
- Administration, configuration and maintenance of Salesforce.com application user profiles, roles, assigning Permissions.
- Design junction objects and implement various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, Flows and Approval Processes for automated alerts, field updates and Email Alerts according to application requirements.
- Create workflow rules and defined related tasks, time triggered tasks, email alerts and field updates to implement business logic.
- Create approval processes to automate the processes.
- Create several Reports using salesforce.com platform.
- Experience with postman and web services.
IT Support Consultant
Indian Oceans Visions Ltd
01.2018 - 07.2018
- Worked in the IT department: Programming of cards for the opening of doors of hotels and assisted the head of technicians in the management of the access controls of the system.
- Worked in the Finance Department: Data entry and invoices.
Education
Bachelor of Science - Computer Science
University of Mauritius
07.2022
Skills
- Fluently bilingual in verbal, written English and French
- Programming Languages: Apex, Java, Python, C, C, PHP, Javascript
- Salesforcecom Implementations
- Web Technologies: HTML, JavaScript, CSS, XML
- Methodologies: Agile, Scrum
- Data Management and Data Modeling
- Solutions to best practices involving Governance Limit
- Performing User acceptance Testing and End user Training
- Troubleshooting and Debugging
Certification
- Salesforce Certified Administrator (SCA)
- Salesforce Certified Platform App Builder Certification
- Salesforce Certified Platform Developer I
- Salesforce Certified Associate
- Cisco Certified Network Associate Routing and Switching (CCNA)
- DALF (Diplôme approfondi de langue française)
Timeline
Salesforce Consultant
Spoon Consulting Ltd
08.2021 - Current
IT Support Consultant
Indian Oceans Visions Ltd
01.2018 - 07.2018
Bachelor of Science - Computer Science
University of Mauritius
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