Akeen H. Jarrett
Brampton
Summary
Organized and creative candidate with a knack for problem-solving and visual marketing. Deep passion for design and proven technique in effectively utilizing color, branding, and style. Over 10 years of experience in retail and customer service, gaining valuable knowledge in store openings/closings and team-building efforts while ensuring business success and goal achievement. Demonstrated ability to excel in leadership and development as Assistant Manager and District Visual Specialist. Finesse and skills will contribute to continued success in future endeavors.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Visual Captain
02.2023 - Current
- Working to achieve financial objectives while supporting locations meet their visual and marketing needs.
- Training and hiring team members and managers.
- Addressing performance issues that affect profit or customer and team experience.
- Meet business goals and metrics, while looking for areas of improvement.
- Share knowledge and insights with other locations and head office.
- develop forecasts, financial plans and research local competitors to help make profitable decisions.
- Training and evaluating visual merchandising staff, while supporting other locations in North America in Floor Plans & Changes.
- Overseeing visual merchandising- ensuring that visual merchandising objectives are aligned with brand identity
- Producing window displays, signs and floor plans.
- Souring material for displays and maintaining a calculated inventory of material and product for impending changes of the business.
District Visual Specialist
Jack and Jones
07.2022 - 02.2023
- Supervising 8 stores in Ontario, four of which were Top Doors of the province.
- Create different floor plans for stores in the district to help ensure proper product rotation.
- Partner closely with Store Managers to ensure effective execution in regards to density, replenishment, and size availability upon store visits
- Lead, motivated and trained store teams to interpret and execute visual merchandising directives and plans
- Supported stores on bi-weekly mannequin changes and in-store floor flips with strong attention to detail in styling, composition, and lighting
- Review and approve floor plans and mannequins prior to directive execution
- Provide guidance to store teams on areas of opportunity while highlighting success
- Partner with local retail team (District Manager, Store Managers, Sales Ambassadors, and Stock Associates) to drive strong sales
- Assist Visual Team with additional projects such as conferences, new store openings, renovations, pop-ups, special window installations, etc
- Identify areas of opportunity and partner with District Manager to create an action plan and training initiative for the necessary stores
Visual Merchandiser/ Store Supervisor
The Kooples
08.2019 - 07.2022
- Leading, planning, and executing large floor changes as per store directive or by personal creative design
- Coaching, mentoring, and motivating team members to help drive sales while delivering exceptional customer service
- Reviewing and updating weekly and monthly progress of the store to properly lead in personal and collective targets
- Manage all aspects of visual merchandising
- Staying up to date with detailed knowledge on new and existing products
- Driving business forward by creating trendy, on-brand looks for in-store mannequins
- Showcasing new merchandise arrivals in window displays through creative styling
- Evaluating employee performance and identifying hiring and training needs
- Achieving store financial targets and implementing new and existing loss prevention procedures
- Interviewing, supervising, and developing new staff members
- Assisting the management team in organizing, planning, and implementing merchandising strategies
Store Supervisor
DIESEL
05.2017 - 01.2019
- Lead dynamic team in all points of business, especially customer service, styling & sales
- Training staff in product knowledge, policies, job expectation, and company history
- Problem-solving client issues & administering team coaching where necessary
- Creating a number of spreadsheets containing staffing information, targets, and regional sales
- Conducting employee interviews & processing the necessary paperwork to finalize a new hire
- Providing daily organized financial goals and tasks to staff ensuring workplace efficiency
- Consistently conduct numerous monetary counts during the day to verify all tills are balanced
- Taking part in regional conference calls, relaying information to other managers and sales team
- Keeping team up-to-date with their weekly & monthly KPI'S, (Key Performance Indicators)
- Participating and leading in visual changes or reconstruction of the store as per head office directive
Fulltime Keyholder
Jack and Jones
01.2015 - 05.2016
- Investigating market trends and offering products that would appeal to customers
- Addressing customers' requests, comments, and complaints
- Motivating employees to achieve targets
- Training new staff members and scheduling shifts
- Creating team schedules and delegating tasks to ensure proper workflow
- Continuously monitoring employee performance and identifying areas of improvement
- Establishing company goals and objectives for employees, and ensuring their performance is in brand standards
- Assessing employee performance and providing performance reviews to human resources and senior managers
Education
Bachelor - Urban Studies & City Planning: Cultural Consultant
YORK UNIVERSITY
Toronto, Ontario01.2020
Skills
- Time & Attendance
- Creative Fashion Sense
- Clear Communication Skills
- Detail Oriented
- Styling
- Trend Analysis
- Window Display
Timeline
Assistant Store Manager
Visual Captain
02.2023 - Current
District Visual Specialist
Jack and Jones
07.2022 - 02.2023
Visual Merchandiser/ Store Supervisor
The Kooples
08.2019 - 07.2022
Store Supervisor
DIESEL
05.2017 - 01.2019
Fulltime Keyholder
Jack and Jones
01.2015 - 05.2016
Bachelor - Urban Studies & City Planning: Cultural Consultant
YORK UNIVERSITY
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