Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

RENISHA LINTON

Montego Bay,St. James

Summary

Adaptable and results-driven in the field of client care and services with approximately 4 years of experience in client care. Proven track record in upselling, demonstrating expertise in software technologies. Strong ability to communicate effectively and clearly, committed to driving success and fostering collaboration in dynamic environments.

Overview

4
4
years of professional experience

Work History

Sales Representative and Customer Service

Itel BPO
01.2020 - 01.2021
  • Spearheaded customer engagement initiatives, effectively identifying client needs and promoting tailored solutions, resulting in a consistent achievement of sales targets by at least 120% each quarter.
  • Managed a high volume of customer interactions daily, utilizing expert communication skills to enhance customer satisfaction and loyalty.
  • Developed comprehensive knowledge of diverse product offerings to assist clients in making informed decisions, contributing significantly to a 30% increase in upselling.
  • Participated actively in training and professional development sessions, continually enhancing sales techniques and product knowledge.

Housekeeper and Trainer

Kennebunkport Resort Collection
06.2019 - 09.2019
  • Welcoming guest to a warm and clean stay each day, cleaning 4-7 room each day and providing any other services to the guest once it is required of me.

Reservation and Customer Service Representative

Conduent Delta Airline
01.2018 - 01.2019
  • Assisting customers over 50 customers each day by booking reservation and assuring any other necessary needs are met, this means going above and beyond for the customer.

Voluntary Service

V-Mars Book Store
05.2017 - 09.2017

Education

Bachelor of Arts - Education

Sam Sharpe Teachers College
Montego Bay
11.2025

High School Diploma -

Anchovy High Scholl
Montego Bay
07.2017

Skills

  • Computer Skill
  • Communication Skills
  • Coaching skills
  • Customer Service
  • Customer Relations
  • Interpersonal communication skills
  • Sales expertise

Accomplishments

  • CXC and GCE O’ Level Examinations/ Diploma
  • English Language
  • English Literature
  • Human and Social Biology
  • Information Technology
  • Mathematics
  • Social Studies

References

  • Miss Rosette James, Sam Sharpe Teacher’s College, 1-876-343-8979
  • Pastor Robert Edwards, Kings Way Tabernacle UPC, 1876-349-6614

Timeline

Sales Representative and Customer Service

Itel BPO
01.2020 - 01.2021

Housekeeper and Trainer

Kennebunkport Resort Collection
06.2019 - 09.2019

Reservation and Customer Service Representative

Conduent Delta Airline
01.2018 - 01.2019

Voluntary Service

V-Mars Book Store
05.2017 - 09.2017

Bachelor of Arts - Education

Sam Sharpe Teachers College

High School Diploma -

Anchovy High Scholl

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RENISHA LINTON