AMANPREET KAUR
Saint Philippe,Canada
Summary
Recent Business Analyst graduate and dedicated professional experienced with skills in finance, accounting, auditing, data analysis and customer communication. Possess good knowledge of Agile Methodology, Power BI, Tableau ,SQL, Figma and other BA tools.
Overview
7
7
years of professional experience
Work History
Pro Active Customer Representative
IO Solutions
10.2022 - 04.2023
- Interacted directly with customers to understand their needs and requirements and provided best solutions.
- Worked simultaneously on multiple software applications for research and documentation while interacting with customer.
- Collected customer data like customer name, address, credit card information and enter data into customer service software.
- Trained on clear and professional communication along with active listening.
French Language Instructor
Richmond Global School
04.2020 - 03.2022
- Taught French language to more than 300 students from grade V-X.
- Analyzed regularly student's performance to identify areas of improvement, and develop strategies to enhance learning outcomes.
Senior Audit Assurance Associate
Ernst & Young
09.2016 - 01.2020
- Worked as a virtual member of France audit team and assisted in quality audit and provided assurance services to the clients.
- Reviewing accounting life cycle of client's business and reviewing several accounting procedures like test of details other substantive procedures of payables,purchases, cash, and other accounts
- Detailed analysis of data related to correlation between various accounts such as revenue-receivables,payroll - payables and understanding them till JE level.
- Worked on data visualization tools and managed large financial datas, analyzed datas in deep and reported unusual fluctuations.
- Manage several projects simultaneously ,managed multiple client engagements and supervised staff through counseling, guidance and coaching.
Education
AEC:Business Analyst -
Montreal College of Information & Technology
08.2023
Post Graduation Diploma - Accounts And Finance
Institute of Management And Technology
08.2020
Bachelors - Commerce
SGGSCC, Delhi University
New, Delhi05.2016
Skills
- Agile
- Power Bi
- Tableau
- Figma
- SQL
- Work under pressure
- Quality assurance
- Business process mapping
- Excellent verbal communication and Interpersonal
- Problem Solving
- Customer Relationship Management
- Data analysis
- Microsoft Office Suite
Achievements
Honored with Extra Miler Award for exceptional client service (01/2019 - 03/2019)
PROJECT
PAYBAB Payment Gateway @MCIT College (07/2023 - 08/2023) - Worked with colleagues to develop an enhanced feature in the payment's portal that provided value to stakeholders.
Timeline
Pro Active Customer Representative
IO Solutions
10.2022 - 04.2023
French Language Instructor
Richmond Global School
04.2020 - 03.2022
Senior Audit Assurance Associate
Ernst & Young
09.2016 - 01.2020
AEC:Business Analyst -
Montreal College of Information & Technology
Post Graduation Diploma - Accounts And Finance
Institute of Management And Technology
Bachelors - Commerce
SGGSCC, Delhi University
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