Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Akash Rudolf

Thunder Bay,ON

Summary

Resourceful, detail-oriented professional with expertise in case management and community resource coordination. Proven ability in documentation management and effective communication to support client-centered care. Committed to enhancing family well-being through strategic resource allocation and support services.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Prime Worker

Dilico
Thunder Bay, Ontario
02.2026 - Current
  • Transported children, ensuring safety and well-being during community outings and travel
  • Executed care plans for children and families, aligning with directives from support services and district child welfare managers
  • Documented case notes and submitted them timely, modeling appropriate behavior and language for children in care

Residential Worker

Dilico
Thunder Bay, Ontario
08.2024 - Current

· Delivered scheduled programming, lectures, and facilitated therapeutic group sessions to support client engagement and recovery.

· Ensured the safety and well-being of clients while maintaining the security and cleanliness of the unit in accordance with organizational policies.

· Supported clients with daily assigned tasks, encouraging participation in routines and adherence to center expectations.

· Responded effectively to crisis situations, taking appropriate actions and promptly reporting incidents to the Addiction Services Manager.

· Provided safe and reliable transportation for clients to medical appointments and case conferences.

· Dispensed client medications according to policy, ensured secure storage, and coordinated prescription orders and deliveries when required.

· Maintained accurate and timely documentation, including case notes, data entry, In/Out logs, incident reports and equipment usage logs.

· Maintained strong communication with staff and management to ensure coordinated, client-centered care and service delivery.

Family Wellness Worker - Student Placement

Dilico
Thunder Bay, Ontario
01.2026 - 04.2026
  • Guided and supported children, families, and communities to enhance well-being, prevent family breakdown, and facilitate reunification.
  • Conducted collaborative case reviews and assessments with families, communities, and First Nations to establish individualized family goals.
  • Developed Family Support and Safety Plans collaboratively with families, communities, and First Nations.
  • Arranged and facilitated case conferences involving children, families, community, and First Nations representatives.
  • Responded to crisis situations and applied Anishinabek cultural values throughout all family interaction.
  • Connected families to community, counselling, addiction, and mental health resources, as well as traditional healing, Elder access, and cultural ceremonies.

Child Wellness Worker - Student Placement

Dilico
Thunder Bay, Ontario
09.2025 - 12.2025
  • Coordinated medical, mental health, and educational services and advocated for timely support.
  • Developed and implemented plans of care with caregivers and service providers, addressing children’s unique needs.
  • Assisted with assessments and supported children’s emotional and developmental needs.
  • Coordinated access visits, facilitating supportive interactions between children and families.
  • Collaborated with child protection and alternative care teams, enhancing case conference discussions and outcomes.
  • Completed case notes, reports, and documentation following agency and legislative standards.
  • Maintained confidentiality while applying Anishinabek cultural values in practice.

File Management Clerk

Dilico
Thunder Bay, Ontario
09.2023 - 08.2024

Managed client records by preparing file supplies and labeling per retention schedules to ensure compliance with retention policies.

Utilized client information system for accurate file retrieval and maintained archived file logs.

Provided frontline support at help window, assisting service workers with documentation requests to streamline access to necessary files.

Assisted in court documentation preparation and supported auditing procedures to maintain compliance and accuracy.

Coperate File Clerk

Dilico
Thunder Bay, Ontario
01.2022 - 08.2023
  • Managed files using Laserfiche for efficient recording and storage.
  • Revamped file structure with Assistant Director of Human Resources, enhancing organization and accessibility of records.
  • Manages Files including Confidential Data
  • Recorded and organized meeting minutes for streamlined reference and follow-up.

Education

Ontario College Diploma - Social Service Worker

Confederation College
Thunder Bay
06-2026

Graduate Certificate - Health Informatics

Confederation College
Thunder Bay
06-2020

Graduate Certificate - Human Resources Management

Confederation College
Thunder Bay
06-2019

BBA - Business Administration

Kerala University
Kerala, India
09-2018

Skills

  • Crisis intervention
  • Case management
  • Client advocacy
  • Community resource coordination
  • Documentation management
  • Program facilitation
  • Cultural competency
  • Communication techniques
  • Team collaboration
  • Conflict resolution
  • Detail-oriented multitasking
  • Office proficiency

Certification

  • Therapeutic Crisis Intervention (TCI)
  • Duty To Report - OACAS
  • Legal Context of Child Wellness - OACAS
  • Legal Authority of Child Protection Services - OACAS
  • Part X of CYFSA - OACAS

Timeline

Prime Worker

Dilico
02.2026 - Current

Family Wellness Worker - Student Placement

Dilico
01.2026 - 04.2026

Child Wellness Worker - Student Placement

Dilico
09.2025 - 12.2025

Residential Worker

Dilico
08.2024 - Current

File Management Clerk

Dilico
09.2023 - 08.2024

Coperate File Clerk

Dilico
01.2022 - 08.2023

Ontario College Diploma - Social Service Worker

Confederation College

Graduate Certificate - Health Informatics

Confederation College

Graduate Certificate - Human Resources Management

Confederation College

BBA - Business Administration

Kerala University
Akash Rudolf