Akashdeep Singh Bhangu
Calgary,AB
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
4
4
years of professional experience
Work History
Store Manager
SNDL Liquor Depot
09.2021 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Sales Associate
SNDL Ace Liquor
09.2019 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
Front Store Clerk
IDA Pharmacy
03.2023 - 06.2023
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Assisted customers by answering questions and fulfilling requests.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS systems to accurately process customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Certificate - Govt of Alberta Health Care Aide
Bow Valley College
Calgary, AB07.2021
Certificate - Medical Office Assistant
Bow Valley College
Calgary, AB04.2020
Bachelor of Science - Zoology
Chaudhary Devilal University
India05.2017
Skills
- Product and Service Sales
- Accurate Cash Handling
- Store Opening and Closing Procedures
- Leading Staff Meetings
- Team Leadership
- Staff Supervision
Timeline
Front Store Clerk
IDA Pharmacy
03.2023 - 06.2023
Store Manager
SNDL Liquor Depot
09.2021 - Current
Sales Associate
SNDL Ace Liquor
09.2019 - 08.2021
Certificate - Govt of Alberta Health Care Aide
Bow Valley College
Certificate - Medical Office Assistant
Bow Valley College
Bachelor of Science - Zoology
Chaudhary Devilal University
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