AKASHDEEP SINGH
Edmonton
Summary
Experienced with leading branch operations and managing staff to ensure smooth daily functions. Utilizes strategic planning to enhance overall performance and customer satisfaction. Track record of fostering team collaboration and maintaining high operational standards.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Branch Supervisor- Mobile Patrol - Full-Time
Signal of Edmonton
Edmonton
03.2023 - Current
- Supervised and coordinated mobile security teams to ensure effective coverage of assigned sites and client locations.
- Scheduled patrol routes and assigned duties while monitoring officer performance to uphold high security standards.
- Responded to emergency situations, security breaches, and client concerns, ensuring timely resolution and compliance with procedures.
- Trained, mentored, and evaluated security personnel on safety protocols, customer service, and operational requirements.
- Conducted inspections and incident investigations, preparing detailed reports for management and clients to inform decision-making.
- Maintained communication with clients and management to ensure service quality and adherence to contract requirements.
Loss Prevention Officer - Part-Time
Regent Protection Services
Edmonton
03.2022 - 03.2023
- Monitored store activities and surveillance systems, deterring theft, fraud, and inventory loss.
- Conducted investigations of suspicious incidents and prepared accurate reports for management and law enforcement.
- Performed routine security inspections and identified potential risks to protect company assets and employees.
- Enforced company policies while delivering excellent customer service and ensuring a safe shopping environment.
Security Guard - Full-Time
365 Patrol
Edmonton
05.2022 - 02.2023
- Monitored company premises, ensuring safety and security of employees, visitors, and assets.
- Conducted regular patrols and inspections, identifying and reporting security risks or suspicious activities.
- Controlled access to facility by verifying identification and maintaining visitor logs to enhance security.
- Responded promptly to incidents, emergencies, and alarms while following company security procedures.
Education
Diploma - Business Administration in Accounting
Norquest College
EdmontonSkills
- Incident response
- Risk management
- Security awareness
- Operational oversight
- Training and leadership
- Team management
- Customer service
- Relationship building
Certification
- First Aid, CPR Level C (BL) 2023
- Canadian Red Cross
LANGUAGES
English, Full Professional
Timeline
Branch Supervisor- Mobile Patrol - Full-Time
Signal of Edmonton
03.2023 - Current
Security Guard - Full-Time
365 Patrol
05.2022 - 02.2023
Loss Prevention Officer - Part-Time
Regent Protection Services
03.2022 - 03.2023
Diploma - Business Administration in Accounting
Norquest College