Akashdeep Singh
Brampton
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Team Lead
Kuehne + Nagel
01.2024 - Current
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Created and managed project plans, timelines and budgets.
Quality Assurance Analyst
Mevotech Automotive
08.2020 - 12.2024
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Championed quality assurance initiatives within the organization by promoting a culture of continuous improvement and striving for excellence in all aspects of product development.
- Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
Team Lead
Radiant
02.2018 - 07.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Education
Supply Chain Management -
Humber College
Toronto, ON08-2019
Welding Techniques -
Humber College
Toronto, ON08-2018
B.Tech - Electronics And Communications Engineering
Rayat Bahra University
Mohali, Punjab , INDIA08-2016
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quality control
- Workplace safety
- Schedule management
- Complaint resolution
- Operations management
- Relationship building
- Deadline management
- Employee training
- Strategic planning
- Problem-solving
- Teamwork and collaboration
- Team supervision
- Team motivation
- Work planning
- Multitasking Abilities
- Decision-making
- Task prioritization
Languages
English
Full Professional
Timeline
Team Lead
Kuehne + Nagel
01.2024 - Current
Quality Assurance Analyst
Mevotech Automotive
08.2020 - 12.2024
Team Lead
Radiant
02.2018 - 07.2020
Supply Chain Management -
Humber College
Welding Techniques -
Humber College
B.Tech - Electronics And Communications Engineering
Rayat Bahra University
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