Akashdeep Kaur
Halifax,Canada
Summary
Hardworking and detail-oriented professional with experience in healthcare administration, patient scheduling, customer care, and dental practice. Skilled at handling patient queries, managing administrative tasks, and delivering excellent client care. Holds dual qualifications in Dental Surgery and Public health, with hands-on experience in both clinical and administrative environments.
Overview
2
2
years of professional experience
Work History
Client Service Associate
VON
04.2025 - Current
- Ensured timely processing of transactions, reducing errors and improving overall client satisfaction levels.
- Increased team efficiency by developing streamlined processes for client communication and account management.
- Contributed to the development of marketing materials targeted at promoting our company''s products and services more effectively among existing and prospective clientele groups.
- Responded promptly to client inquiries via phone, email, or face-to-face meetings, demonstrating commitment to exceptional service standards.
Administrative Assistant
VON
09.2023 - 04.2024
- Solved patient queries all assisted with front-desk operations
- Autoclaved foot tools to maintain sterilization standards
- Managed filing systems and maintained accurate records
- Supported healthcare staff with documentation and administrative items
Cake Decorator
Sobeys Bakery
05.2023 - 09.2023
- Attended to multiple clients and provided excellent customer service
- Took custom cake orders and ensured high-quality product delivery
Education
Bachelor of Science - Medical
Cape Breton University
Sydney05-2025
Skills
- Technical / Job-Specific Skills
- Food preparation and bakery operations
- Knowledge of food safety and hygiene standards
- Inventory management and stock control
- Cash handling and POS system operation
- Order processing and supply coordination
- Basic administrative tasks (filing, data entry, documentation)
- Customer service procedures and complaint resolution Interpersonal / Soft Skills
- Effective communication with customers and team members
- Teamwork and collaboration in fast-paced environments
- Problem-solving and conflict resolution
- Attention to detail and accuracy
- Time management and multitasking
- Adaptability to different roles and responsibilities Additional Skills
- Knowledge of health and safety regulations
- Basic reporting and record-keeping
- Organizational and planning skills
Languages
English
Full Professional
Timeline
Client Service Associate
VON
04.2025 - Current
Administrative Assistant
VON
09.2023 - 04.2024
Cake Decorator
Sobeys Bakery
05.2023 - 09.2023
Bachelor of Science - Medical
Cape Breton University
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