Akashdeep Akashdeep
Windsor,Canada
Summary
Experienced leader and problem-solver dedicated to optimizing operations for cost reduction and improved efficiency. Demonstrates strong decision-making abilities and sound judgment to drive positive outcomes for organizational success. Skilled in streamlining processes and implementing strategies that contribute to overall company growth and effectiveness.
Overview
8
8
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
Circle K (Store # 3000541)
10.2023 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
CUSTOMER SERVICE REPRESENTATIVE
Circle K (Store # 52279)
05.2017 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained new personnel regarding company operations, policies and services.
Education
Certificate Diploma - General Business
St. Clair College
Chatham, ON04.2020
Skills
- Targeted marketing approaches
- Management of retail processes
- Staff Management
- Customer Service and Satisfaction
- Merchandising
- Sales strategy development
- Scheduling and Coordinating
- Recruitment and onboarding
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Circle K (Store # 3000541)
10.2023 - Current
CUSTOMER SERVICE REPRESENTATIVE
Circle K (Store # 52279)
05.2017 - 10.2023
Certificate Diploma - General Business
St. Clair College
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