Akash Virdi

I served as a Tactical Protection Officer at GardaWorld, where I upheld the safety and security of clients and their

assets with precision and professionalism. In this role, I conducted thorough security assessments, implemented

strategic security measures, and effectively responded to potential threats or incidents. Additionally, I utilized

advanced tactical training to mitigate risks and ensure the safety of individuals and property under my protection.

In tandem with my security duties, I prioritized exceptional customer service by maintaining a proactive and

approachable demeanor. I actively engaged with clients to address their security concerns, provide assistance, and

offer guidance as needed. My dedication to delivering superior customer service fostered positive relationships with

clients, enhancing their overall experience and satisfaction with GardaWorld'

s services.

My tenure as a Tactical Protection Officer at GardaWorld has honed my ability to effectively balance security

responsibilities with the provision of excellent customer service. Through my commitment to professionalism and

vigilance, I have contributed to safeguarding both clients and their assets while fostering positive client

relationships.

I adhered to all company protocols for pesticide application both inside and outside structures, ensuring compliance with state regulations. I visited customers at their homes and businesses to evaluate pest and rodent issues, conducting thorough inspections to identify infestations and their sources. By mixing chemicals tailored to property and climate conditions, I optimized elimination and prevention efficiency while following strict safety procedures to reduce exposure risks to people and animals. Using appropriate protective gear and equipment, I applied pesticides and set mechanical traps, baits, and glue boards to address pest problems. I determined the most effective elimination methods based on the type and severity of the infestation, and post-extermination, I removed dead pests and identified remaining issues. I explained and reviewed service agreements with customers to ensure understanding and satisfaction, produced detailed service reports, and maintained excellent customer relationships by addressing inquiries professionally and recommending appropriate solutions.