AKASH TEOTIA
surrey,BC
Summary
Proven leader with extensive experience in streamlining operations at Amazon Fulfillment Centre, adept in M.S. Office suite and team management. Excelled in enhancing employee engagement and problem-solving, significantly minimizing costs by maintaining high accuracy in financial and operational records. Demonstrated expertise in training and leading teams to achieve excellence in customer service and operational efficiency.
Overview
3
3
years of professional experience
Work History
L1 Associate
Amazon Fulfillment Centre
New Westminster, Canada
06.2023 - Current
- Ensure smooth inbound operations by meeting daily shipment appointments, and processing them promptly.
- Conduct thorough product research to detect and prevent fraud.
- Maintain an accurate daily record of virtual and physical mismatches to minimize costs.
- Currently managing the dock, including the Boxing Week of 2025, due to a short-staffed team. I efficiently utilize available space, and ensure the continuous movement of freight. By assigning the right tasks to the right people, I consistently achieve high productivity, processing up to 14,000 units in a single day, while minimizing delays.
Customer Service Representative
FIS
Gurugram, India
09.2022 - 03.2023
- Assisted clients with inquiries and issues, maintaining high standards of service and data privacy
- Managed a team of 30 employees, ensuring comprehensive training and conducting regular performance evaluations
Account Receivable Clerk
R1RCM
Gurugram, India
03.2022 - 08.2022
- Maintained accurate e-records for Accounts Receivable tasks, supporting financial accuracy and efficiency
- Facilitated the training of new hires by conducting mock calls
Education
Post-Baccalaureate Diploma - Finance
Douglas College
New Westminster, B.C05.2025
M.B.A - HR and Finance
Chaudhary Charan Singh University
Meerut, U.P, India09.2022
Skills
- MS Office suite
- Leadership
- HR fundamentals
- Employee engagement
- Problem Solving
- Team management
Timeline
L1 Associate
Amazon Fulfillment Centre
06.2023 - Current
Customer Service Representative
FIS
09.2022 - 03.2023
Account Receivable Clerk
R1RCM
03.2022 - 08.2022
Post-Baccalaureate Diploma - Finance
Douglas College
M.B.A - HR and Finance
Chaudhary Charan Singh University
Similar Profiles
ARAVIND REJIARAVIND REJI
Process Guide at Amazon Fulfillment CentreProcess Guide at Amazon Fulfillment Centre
Aryan Dharmeshkumar Ka PatelAryan Dharmeshkumar Ka Patel
Fulfillment Associate at Amazon Fulfillment CentreFulfillment Associate at Amazon Fulfillment Centre
Darshan PatelDarshan Patel
Delivery Station Warehouse Associate at Amazon Fulfillment CentreDelivery Station Warehouse Associate at Amazon Fulfillment Centre
Avneet SinghAvneet Singh
PROCESS GUIDE at AMAZON FULFILLMENT CENTREPROCESS GUIDE at AMAZON FULFILLMENT CENTRE
Jagjit KaurJagjit Kaur
Assistant Accountant at CA Satish Kumar GuptaAssistant Accountant at CA Satish Kumar Gupta