Akash Reji
Kingston,Canada
Summary
Experienced Material Operator with a strong background in warehouse operations, safety management, and process improvement. Successfully reduced workplace accidents by implementing safety protocols and optimizing procedures. Boosted productivity through tailored training programs and improved warehouse organization for better space utilization. Adept at conducting audits, identifying inefficiencies, and resolving customer concerns with professionalism and efficiency. Committed to maintaining a safe, organized, and high-performing work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
OMNI Customer Fulfillment Manager
Walmart
09.2024 - Current
- Implemented safety protocols in the warehouse, reducing workplace accidents and injuries.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Increased workforce productivity by developing effective training programs tailored towards individual skill sets.
- Conducted regular audits of warehouse procedures, identifying areas for process improvement and implementing necessary changes.
- Addressed customer concerns promptly, resolving issues efficiently while maintaining a high level of professionalism and courtesy..
- Enhanced warehouse organization with a focus on space optimization and product accessibility.
Customer fulfillment Omni full-time associate
Walmart
09.2022 - 08.2024
- Coordinating with the sales team and inventory teams to maintain accurate stock levels for online and in-store purchases
- Effectively perform physical tasks such as lifting, pushing and stooping with following safety rules and regulations
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Strictly adhered to safety protocols, including wearing required Personal Protective Equipment (PPE) such as steel toes shoes and gloves
- Assisted customers with excellent judgment and problem-solving skills with online orders, promptly resolving issues to enhance their shopping experience
- Effectively worked in varying temperatures such as freezers and coolers
- Utilized advanced technology for accurate order processing and inventory management
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Diploma - Computer System Technician
St. Lawrence College
Kingston, ON04.2024
Skills
- Material Handling
- Hardware Maintenance Skill
- Heavy lifting
- Communication
- Safety protocols
- Attention Oriented
- Information Technology
- Hazard Identification
- Problem-solving
- Leadership
- Collaborative
- Critical thinking
- Active learner
- Work ethic
- Adaptability and flexibility
- Professional
- Consistent
Websites
Certification
- Ontario Driving License, G
- Indian Union License
Languages
English
Full Professional
Malayalam
Native or Bilingual
Hobbies and Interests
- Soccer
- Anime
- Music
- Badminton
Timeline
OMNI Customer Fulfillment Manager
Walmart
09.2024 - Current
Customer fulfillment Omni full-time associate
Walmart
09.2022 - 08.2024
Diploma - Computer System Technician
St. Lawrence College
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