Akash Rai
Kingston,ON
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Circle K
03.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Assistant Store Manager
Circle K
10.2021 - 12.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
International Business Management - Business Administration
St.Lawrence
Kingston, ON08.2021
Bachelor Of Commerce - Business Administration
Gujarat University
Gujarat04.2015
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Inventory Control
Languages
English
Professional Working
Timeline
Assistant Store Manager
Circle K
03.2024 - Current
Assistant Store Manager
Circle K
10.2021 - 12.2023
International Business Management - Business Administration
St.Lawrence
Bachelor Of Commerce - Business Administration
Gujarat University