Akash Kumar
Corner Brook,NL
Summary
Dynamic front desk professional with extensive experience at THE GLYNNMILL INN, excelling in cash handling and customer service. Proven track record in audit compliance and financial reporting, ensuring accuracy and efficiency. Adept at building strong client relationships, driving satisfaction, and enhancing operational success through effective communication and attention to detail.
Overview
6
6
years of professional experience
Work History
Front Desk Clerk
THE GLYNNMILL INN
Corner Brook, Newfoundland and Labrador
04.2024 - Current
- Managed cash drawer according to established accounting guidelines. Processed payments from customers for room charges and incidentals.
- Conducted regular audits of front desk operations to ensure compliance with established standards.
- Assisted guests with check-in, check-out, room reservations, changes, and cancellation procedures as needed.
- Balanced end-of-shift reports on a daily basis to ensure the accuracy of transactions and performed a nightly audit of the room's charges, taxes, settlements, and credit card postings.
- Served as first point of contact for emergency situations requiring evacuation or security personnel.
Front Desk Administrator
NEST MOVERS
Etobicoke, Ontario
03.2022 - 01.2023
- Prepared and distributed correspondence, reports, and other documents.
- Handled cash drawer operations including deposits, withdrawals, refunds. Processed payments for services rendered according to established procedures.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Reviewed banking activity regularly to identify any irregularities or unauthorized transactions.
DSE
CM ASSOCIATES PVT LTD
JALANDHAR, PUNJAB
12.2019 - 07.2021
- Contacted current and potential clients to promote products and services.
- Collaborated with marketing teams to develop and implement promotional strategies and campaigns.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Operated register, handled cash and processed credit card transactions.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
North Bay, None06-2023
Skills
- Cash handling and payment processing
- Front desk operations
- Customer service and support
- Data entry and booking management
- Audit compliance
- Financial reporting
Accomplishments
- Canadore student excellence scholarship
Timeline
Front Desk Clerk
THE GLYNNMILL INN
04.2024 - Current
Front Desk Administrator
NEST MOVERS
03.2022 - 01.2023
DSE
CM ASSOCIATES PVT LTD
12.2019 - 07.2021
High School Diploma -
Canadore College of Applied Arts And Technology
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