Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Akash Joshi

Vancouver,BC

Summary

Dynamic professional with a proven track record at BC Liquor, excelling in customer service and time management. Leveraged problem-solving skills and MS Suite proficiency to enhance customer satisfaction and streamline operations. Demonstrated ability to exceed sales targets through effective communication and relationship-building.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Delivery Associate

Quants Logistics Inc
Vancouver, British Columbia
12.2023 - Current
  • Successfully completed deliveries within specified time frames while maintaining safety standards at all times.
  • Developed excellent communication skills while interacting with customers in person, over the phone, or via email.
  • Demonstrated strong problem-solving abilities when resolving customer complaints and inquiries.
  • Collaborated with supervisors to identify areas of improvement in the delivery process.
  • Drove positive customer experience by building relationships and providing solutions to customer needs.

Sales Associate

BC Liquor
Vancouver, British Columbia
11.2022 - 11.2023
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Assisted customers with product selection to ensure customer satisfaction.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Tagged new merchandise for sale and updated signs.
  • Drove sales through customer relationship building and suggestive selling techniques.
  • Maximized profits through effective cross-selling strategies during checkout process.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Education

MBA -

University Canada West
Vancouver
05-2024

Bachelor of Engineering - Mechanical Engineering

Sathyabama University
India
06-2019

Skills

  • Positive Attitude
  • Time Management
  • Problem-Solving
  • Point of sale system
  • Customer Service
  • MS Suite
  • Client Relationship Management

Certification

  • Certified Digital Marketing Associate

Timeline

Delivery Associate

Quants Logistics Inc
12.2023 - Current

Sales Associate

BC Liquor
11.2022 - 11.2023

MBA -

University Canada West

Bachelor of Engineering - Mechanical Engineering

Sathyabama University

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Akash Joshi