Akash Gonte
Mississauga,ON
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Onsite Coordinator
Arrow workforce solutions
02.2022 - Current
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Completed bi-weekly payroll for 100 employees.
Security Guard
Ssg Nexus
01.2021 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
Office Administrator
Arrow workforce solutions
06.2021 - 01.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Financial Services Representative
Cash Money
04.2021 - 06.2021
- Established strong and positive working relationships within organization to contribute to team success.
- Demonstrated expertise in product knowledge and sales to identify and recommend appropriate products and services to clients.
- Discussed financial needs and goals to present investment options aligned with clients' financial status.
- Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date.
- Utilized assistive software, reporting tools and illustrations to educate clients on financial services and planning.
Packaging Manager
Concord Meats
06.2019 - 06.2020
- Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Used pallet jacks to safely move [Number] pounds of product and materials.
- Managed job performance of warehouse personnel to encourage steady and productive workflow.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
Education
Business Administration And Commerce -
College Canada
Montreal ,Quebec03.2021
Bachelor of Commerce -
Kumaun University
Nainital , India08.2018
Skills
- Cost Estimates
- Agile Framework
- Safety Practices
- Organizational Systems
- Administrative Support
- Labor Relations
- Employee Timesheet Processing
- Staffing Strategy
- Key Performance Indicators (KPIs)
- Operational Standards
- Product Specifications
- Manager Coaching and Training
Timeline
Onsite Coordinator
Arrow workforce solutions
02.2022 - Current
Office Administrator
Arrow workforce solutions
06.2021 - 01.2022
Financial Services Representative
Cash Money
04.2021 - 06.2021
Security Guard
Ssg Nexus
01.2021 - 05.2023
Packaging Manager
Concord Meats
06.2019 - 06.2020
Business Administration And Commerce -
College Canada
Bachelor of Commerce -
Kumaun University
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