Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Akash Deep

Brampton,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Truck Driver

Blitz Trans Ltd
07.2022 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.

Truck Driver

Indo Canadian Carriers
05.2021 - 07.2022
  • Dropped and hooked trailers and changed configuration of equipment.
  • Worked in city and local in Canada and completed 40 hours in a week.
  • Maximized load safety by balancing, securing, and weighing products.
  • Always put the Pre Trip Inspection and Post Trip Inspection (PTI) carefully.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Always followed the rules and regulations of FMCSA.
  • Achieved a 100% on-time delivery rate, showcasing reliability and time management.
  • Trained new drivers on safety protocols, enhancing team's overall performance.
  • Excelled in adopting new tech, leading to a reduction in fuel costs & enhanced route efficiency.
  • Maintained detailed logs, ensuring compliance and safety on all trips.

Office Administrator

TDOT Litigation Servers Inc.
01.2020 - 04.2021
  • Interacted with clients by phone, email, or in-person to provide information.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Sales Manager

Steel Craft
01.2018 - 10.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Exceeded sales targets by 20% as Sales Manager via strategic initiatives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Built relationships with customers and community to establish long-term business growth.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Customer Service Executive

Sonalika Tractor
05.2015 - 12.2017
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
  • Boosted customer retention rates by providing exceptional service and building rapport with clients.
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
  • Explain the feature and Model of the unit to the customer who visit in person or through advertisements.
  • Informed customers of upcoming promotions and deals to boost sales.
  • Conducted regular performance evaluations, identifying areas for improvement and implementing necessary changes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Implemented and developed customer service training processes.

Education

High School Diploma -

Canadore College
Brampton, ON
09.2021

High School Diploma -

Loyalist College
Belleville
01.2020

Bachelor of Technology in Automobile - Automobile

PTU (Punjab Technical University)
Chandigarh, India
04.2011

Skills

  • Strong Work Ethic
  • Self-motivation and discipline
  • Transportation safety
  • Customer-Oriented
  • Adherence to Regulations
  • Cargo Handling
  • Problem-solving
  • Innovative strategies
  • Adaptability
  • Team collaboration
  • Efficiency improvement
  • Market analysis

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Truck Driver

Blitz Trans Ltd
07.2022 - Current

Truck Driver

Indo Canadian Carriers
05.2021 - 07.2022

Office Administrator

TDOT Litigation Servers Inc.
01.2020 - 04.2021

Sales Manager

Steel Craft
01.2018 - 10.2019

Customer Service Executive

Sonalika Tractor
05.2015 - 12.2017

High School Diploma -

Canadore College

High School Diploma -

Loyalist College

Bachelor of Technology in Automobile - Automobile

PTU (Punjab Technical University)

Similar Profiles

CREATE PROFILE
Akash Deep