Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bhawanpreet Kaur

Scarborough,ON

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Highland Grocery Store
01.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Education

Business - Business

St Clair
Toronto, ON

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Customer Complaint Resolution
  • Guest Services
  • Cash Management
  • Product Knowledge
  • Customer Focus
  • POS System Operation
  • Retail Merchandising

Languages

English
Full Professional

Timeline

Customer Service Cashier

Highland Grocery Store
01.2024 - Current

Business - Business

St Clair

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Bhawanpreet Kaur