Customer Service Excellence: Delivered high-quality service, assisting customers with product selection, answering inquiries, and resolving complaints, resulting in improved customer satisfaction and loyalty
Point of Sale (POS) Operations: Operated POS systems accurately and efficiently, processed payments, and handled cash, credit card, and gift card transactions
Inventory Management: Supported inventory control processes by restocking shelves, performing stock counts, managing back stock, and ensuring products were organized and accessible to customers
Store Presentation: Contributed to store appearance by setting up visually appealing product displays, ensuring shelves were stocked, and keeping aisles neat and organized
Sales and Upselling: Promoted store promotions, loyalty programs, and additional products to increase sales and customer engagement
Team Collaboration: Worked closely with colleagues to complete daily tasks and ensure the store was well-maintained and ready for peak hours
Problem Resolution: Addressed customer complaints and returns professionally, ensuring a satisfactory outcome while maintaining the store's reputation
Security and Compliance: Assisted in store opening and closing duties, ensuring that all security procedures were followed and that the store was secure
Production Worker
Sumit Sharma
70 West Wilmot St, Richmond Hill, ON, L4B1H8
04.2023 - 09.2023
Production Worker
Grace Foods Canada Inc – Richmond Hill, ON April 2023– September 2023 Operated processing machinery and conducted quality control checks.
Assisted in packaging, labeling, and ensuring compliance with safety standards.