Overview
Work History
Education
Skills
Languages
Timeline
Generic

Akash Birah

190 Oakdene Avenue Kentville,NS

Overview

2
2
years of professional experience

Work History

Sales Associate

Dollarama
Sydney, Nova Scotia
10.2023 - 02.2025
  • Customer Service Excellence: Delivered high-quality service, assisting customers with product selection, answering inquiries, and resolving complaints, resulting in improved customer satisfaction and loyalty
  • Point of Sale (POS) Operations: Operated POS systems accurately and efficiently, processed payments, and handled cash, credit card, and gift card transactions
  • Inventory Management: Supported inventory control processes by restocking shelves, performing stock counts, managing back stock, and ensuring products were organized and accessible to customers
  • Store Presentation: Contributed to store appearance by setting up visually appealing product displays, ensuring shelves were stocked, and keeping aisles neat and organized
  • Sales and Upselling: Promoted store promotions, loyalty programs, and additional products to increase sales and customer engagement
  • Team Collaboration: Worked closely with colleagues to complete daily tasks and ensure the store was well-maintained and ready for peak hours
  • Problem Resolution: Addressed customer complaints and returns professionally, ensuring a satisfactory outcome while maintaining the store's reputation
  • Security and Compliance: Assisted in store opening and closing duties, ensuring that all security procedures were followed and that the store was secure

Production Worker

Sumit Sharma
70 West Wilmot St, Richmond Hill, ON, L4B1H8
04.2023 - 09.2023
  • Production Worker
    Grace Foods Canada Inc – Richmond Hill, ON
    April 2023– September 2023
    Operated processing machinery and conducted quality control checks.
    Assisted in packaging, labeling, and ensuring compliance with safety standards.

Education

Diploma - Government Management

Cape Breton University
01.2024

High School - Arts Stream

Punjab Academy Covent School
01.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Conflict resolution
  • Inventory control
  • Business development

Languages

English
Full Professional

Timeline

Sales Associate

Dollarama
10.2023 - 02.2025

Production Worker

Sumit Sharma
04.2023 - 09.2023

Diploma - Government Management

Cape Breton University

High School - Arts Stream

Punjab Academy Covent School
Akash Birah