Akash Agrawal

Client Discovery & Needs Assessment
Led detailed discovery sessions with prospective clients to identify business challenges, resulting in customized SaaS solutions that addressed pain points, securing $1M in professional services engagements annually.

• Technical Solution Design & Demonstration
  Collaborated with sales teams to understand customer requirements, designed tailored SaaS solutions, and delivered technical presentations, directly contributing to the closing of $3M in software license deals projected over the next 5 years.
• Proof of Concept (PoC) Development
  Managed PoC implementations that led to a 70% conversion rate, resulting in $2M in new SaaS contracts over a 3-year period by demonstrating the product’s technical capabilities in real-world scenarios.
• Cross-Functional Collaboration
  Worked closely with product, engineering, and customer success teams, providing insights that improved solution fit for key clients, boosting SaaS upsell opportunities by 20%, and enhancing customer retention rates by 15%.
• Technical Proposal & RFP Support
  Supported the preparation of winning proposals, directly contributing to the closing of deals worth $1.5M annually through technical responses in RFPs, highlighting solution scalability and security, and differentiating the SaaS offerings from competitors.
  
  
  
  
  
  

• Generated $5M in professional services fee by assisting marquee PE Funds on $100M-$1B deals with ERP related tech stack setup for portfolio companies.
• Reporting Manager for 3 Consultants; Responsible for managing schedules, performance reviews and daily tasks.

• Led 15 end to end NetSuite Implementations with a total budget of $9M.
• Closed a $2M deal as a Presales lead on a mid-west based manufacturing and farm company.
• Engaged with Operational Leaders at leading mid-tier private equity firms on pre-deal technology due diligence.

• Built and nurtured strong customer relationships with mid-sized US businesses, accounting for much needed revenue to navigate the Covid 19 crisis.
• Explained complicated software features to senior-level clients through effective product demos conducted over the phone and via virtual meetings.

• Pitched the consulting service to the client, analyzed the value chain including 3-year financials as part of a 6-person team and held interviews with employees
• Used Tableau to visualize market concentration and defined acquisition strategy

• Reduced Work in Process (WIP) inventory by 20% to solve for the critical operational issue of rising inventory
• Designed a prototype, engaged with a software developer, trained staff in the warehouse and implemented the electronic WIP inventory tracking system within a budget of $5K

• Handled all operational decisions for 2 restaurants that were open 7 days a week.
• Developed systems to transition from owner-run stores to manager-run stores using technology such as web-controlled CCTV, biometric attendance and advanced POS software facilitating the growth strategy of the company.
• Made the strategic decision for expansion by opening the second outlet, an INR 1.5M project; Raised INR 600K from investors, identified a high visibility place in a mall, supervised all construction activities.