Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Akarshith Manukonda

Toronto,ON

Summary

Experienced hospitality professional dedicated to providing exceptional guest experiences in luxury hotel settings. Recognized for outstanding performance with multiple Employee of the Month nominations at Four Seasons Toronto in January 2025 and March 2023, as well as receiving a Certificate of Recognition from Doubletree Suites by Hilton. Proven track record in improving guest satisfaction scores and operational efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Part-Time Room Service Server

Four Seasons Hotel Toronto
10.2022 - Current
  • Elevated guest satisfaction scores by 15% through personalized in-room dining experiences and prompt order fulfillment
  • Increased upselling revenue by 20% by leveraging extensive menu knowledge and suggesting wine pairings
  • Improved operational efficiency by 25% through seamless collaboration with kitchen staff, reducing order delivery times
  • Enhanced team performance by mentoring new hires on luxury service standards and menu expertise

Event Lead Organizer

Beyond Labels Fashion Show
01.2024 - 04.2024
  • Enhanced attendee experience by meticulously planning and executing event logistics.
  • Negotiated venue contracts, achieving cost savings while maintaining high standards of quality and service.
  • Monitored event performance through data analysis, implementing improvements as needed.
  • Achieved smooth transitions between event segments by coordinating schedules and managing time efficiently.
  • Managed budgets effectively, optimizing resource allocation without compromising event quality.
  • Evaluated post-event feedback to identify areas for improvement and implement changes accordingly.

Food and Beverage Agent

Doubletree Suites by Hilton
05.2017 - 05.2021
  • Achieved a 98% guest satisfaction rate by maintaining a professional, courteous, and attentive service approach
  • Reduced inventory waste by 10% through implementing a rigorous stock management system and regular audits
  • Increased department efficiency by 30% during peak hours by assuming supervisory duties and optimizing staff assignments
  • Contributed to a 20% improvement in health and safety audit scores by ensuring impeccable cleanliness and organization of service areas

Education

Post-Graduate - Event Management

Humber Institute of Technology & Advanced Learning
Toronto, ON
04.2024

Post-Graduate - Hospitality & Tourism Operations Management

Humber Institute of Technology & Advanced Learning
Toronto, ON
08.2023

bachelor’s - Hospitality and Hotel Administration

Institute of Hotel Management
05.2017

Skills

  • Leadership & Team Management
  • Customer Service Excellence
  • Effective Communication
  • Technical Expertise
  • Effective Problem Resolution
  • Decision-making
  • Operations management

Certification

  • Smart Serve, Cannsell Certification
  • Level 2 Award in Wines (WSET)
  • Barstart and Barsmart Certification

Languages

English
Full Professional
Hindi
Native or Bilingual
Telugu
Native or Bilingual

Timeline

Event Lead Organizer

Beyond Labels Fashion Show
01.2024 - 04.2024

Part-Time Room Service Server

Four Seasons Hotel Toronto
10.2022 - Current

Food and Beverage Agent

Doubletree Suites by Hilton
05.2017 - 05.2021

Post-Graduate - Hospitality & Tourism Operations Management

Humber Institute of Technology & Advanced Learning

bachelor’s - Hospitality and Hotel Administration

Institute of Hotel Management

Post-Graduate - Event Management

Humber Institute of Technology & Advanced Learning

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Akarshith Manukonda