Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Akansha Patel

Burnaby,British Columbia

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Assistant ( Remote )

Shreeji Quarry Works
02.2023 - Current
  • Organized and maintained digital files for efficient access and accurate record-keeping.
  • Coordinated complex scheduling for meetings, appointments, and conferences across multiple time zones.
  • Developed and managed employee schedules, ensuring coverage and compliance with labor regulations.
  • Assisted with payroll processing by entering and verifying timesheets, resolving discrepancies, and maintaining records.
  • Managed high-volume email communications, drafted responses, and prioritized key messages.
  • Entered data accurately into spreadsheets and prepared comprehensive reports for management.
  • Addressed client inquiries promptly, providing effective solutions to support business needs.
  • Planned and facilitated virtual meetings via Zoom and Microsoft Teams, including agenda preparation and minute-taking.
  • Supported projects by coordinating tasks, monitoring timelines, and meeting deadlines.
  • Served as a liaison between clients, vendors, and internal teams to streamline communication.
  • Prioritized and managed multiple tasks efficiently to maximize productivity.
  • Handled confidential information securely, ensuring compliance with company policies.

Pharmacy Assistant

Shoppersdrugmart CPAK
11.2022 - Current
  • Received and inventoried incoming supplies, ensuring proper placement within designated storage areas.
  • Handled administrative responsibilities including organizing files, duplicating documents, transmitting faxes, and managing other clerical duties within a pharmacy setting.
  • Collaborated with colleagues, pharmacy technicians, and fellow pharmacists to prioritize and fulfill CPAK orders efficiently.
  • Helped pharmacy staff prepare medications and fill orders.
  • Handled and trained to split cytotoxic medications.
  • As a Pharmacy assistant, consistently ensured that patients received the correct prescriptions upon pickup by conducting verification processes.
  • Adhered to Standard Operating Procedures (SOP) when managing patient information and handling confidential data to ensure compliance and data security.
  • Adhered to the FIFO (First in, First out) method to preserve drug quality and manage expired lists effectively within the pharmacy's inventory system.
  • Dedication to fostering an inclusive and welcoming work environment where everyone feels a sense of belonging.
  • Assist supervisors in the onboarding and training processes for new colleagues, offering support and guidance as needed.

Awards & Recognition :

  • Employee of the Month (Most Productive Colleague)
  • Halloween competition Winner
  • 3-4 times production target over achieved individually and had set a new record
  • Was requested to document a procedure and provide it to the manager regarding exceeding production targets in the pharmacy setting.

Laboratory Assistant

NHS
03.2022 - 09.2022
  • Acquired data and specimens to aid staff research initiatives.
  • Followed established protocols to procure test samples.
  • Maintained comprehensive experiment logs and updated databases with fresh data.
  • Managed the collection, labeling, and storage of lab samples according to specific laboratory criteria.
  • Coordinated with collaborators for the accurate reception of bulk inventory and deliveries within the laboratory setting.
  • Conducted chemical analyses and recorded results in computer.
  • Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained organized expenditure log.

Awards & Recognition:

  • Employee of the Month twice
  • Teamwork Excellence Recognition

Senior Admin & Operations Executive

Atmiya Green School
07.2019 - 02.2021
  • Provided excellent customer service by directly engaging with clients and team members.
  • Monitored logs and work records to oversee reports, inventory, and supplies efficiently.
  • Composed email messages, memos, minutes of meetings, and business letters for management, ensuring error-free documentation through proofreading.
  • Managed scheduling of meetings, appointments, and travel arrangements for managers or supervisors.
  • Oversaw Cash and Accounts management responsibilities.
  • Collected information, scanned records, and upheld the confidentiality of electronic data.
  • Handled phone calls and emails while maintaining strict confidentiality.
  • Assigned tasks to staff, establishing priorities and objectives.
  • Conducted research and prepared necessary reports for management or governmental agencies.
  • Conducted recruitment, interviews, and selection procedures for vacant positions.
  • Coordinated with other supervisors, merging group efforts to accomplish objectives.

HR & Operations Executive

Horizon Career Solutions
10.2017 - 09.2018
  • Developed trustworthy client relationships, consistently meeting and exceeding their expectations.
  • Participated in the recruitment process, assessing and identifying talents in new team members.
  • Initiated process enhancements, policies, procedures, and knowledge management strategies to address employee discrepancies.
  • Proactively prevented staff shortages by ensuring adequate team scheduling for each shift.
  • Supported talent identification processes by conducting interviews and overseeing onboarding, orientation, and benefits procedures for top candidates.
  • Oversaw roster management, payroll, and annual leave requests.
  • Managed and coordinated events, while also creating customer-centric designs, aligning with the role of an operations coordinator.

Awards and Recognition:

  • Operational Excellence Award

Education

MBA -

University of Roehampton
09.2022

Master of E-BUSINESS -

SEMCOM
10.2019

Bachelor of Business Administration & IT Management -

SEMCOM
05.2018

Skills

  • Problem-Solving
  • Team collaboration
  • Communication Skills
  • Calendar Management
  • Scheduling and appointment coordination
  • Software proficiency
  • Attention to Detail
  • Process Improvement
  • Budget Management
  • Inventory Management

Certification

  • Food Safe Level 1 - 1224162 ( valid until : March 28 , 2029 )

Timeline

Administrative Assistant ( Remote )

Shreeji Quarry Works
02.2023 - Current

Pharmacy Assistant

Shoppersdrugmart CPAK
11.2022 - Current

Laboratory Assistant

NHS
03.2022 - 09.2022

Senior Admin & Operations Executive

Atmiya Green School
07.2019 - 02.2021

HR & Operations Executive

Horizon Career Solutions
10.2017 - 09.2018

Master of E-BUSINESS -

SEMCOM

Bachelor of Business Administration & IT Management -

SEMCOM

MBA -

University of Roehampton
Akansha Patel