Akanksha Tyagi
Vancouver,BC
Summary
Resourceful, meticulous accounting professional with experience in strategic problem-solving solving, customer relationship management, and financial reconciliations. Team player with strong technical proficiency and commitment to accuracy in financial data entry and recordkeeping.
Overview
7
7
years of professional experience
Work History
Bookkeeper (Part time)
Pathways to Leadership with Racialized Immigrant and Refugee Women's Society
Coquitlam, British Columbia
01.2025 - Current
- Maintained financial records using QuickBooks and Excel for seamless reporting.
- Reconciled bank statements to ensure correct balance of financial accounts.
- Collaborated with team members to streamline bookkeeping procedures and practices.
- Organized financial documents for audits, ensuring compliance with regulations.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
Accounting Clerk
Kiwassa Neighbourhood House
Vancouver, British Columbia
08.2024 - 09.2025
- Processed invoices and payments using accounting softwares like SAGE 300 and Sage APA for timely transactions.
- Maintained accurate financial records and reconciled accounts monthly.
- Generated financial reports to support management decision-making processes.
- Organized and filed documents to ensure compliance with audit requirements.
- Provided training and support for new staff on accounting systems and protocols.
- Maintained up-to-date accounts receivable records for 200+ PAD monthly, and coordinated monthly billing activities.
- Coordinated communication with customers regarding payment terms and outstanding invoices.
- Assisted in month-end closing process, including account reconciliations, journal entries, and accruals.
Customer Service Associate
Lowe's Companies, Inc.
Vancouver, British Columbia
04.2023 - 09.2025
- Managing transactions with customers using cash registers.
- Distinguished as the top-performing employee in the initial month of tenure.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Go the extra mile to engage customers.
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Handled returns and exchanges according to company policies.
- Assisted customers with inquiries and resolved issues efficiently.
Customer Experience Associate
TD Bank
Surrey, BC
02.2025 - 05.2025
- Processed customer transactions accurately and efficiently at a leading bank.
- Assisted customers with account inquiries and service requests to enhance satisfaction.
- Maintained cash drawer integrity through diligent counting and balancing procedures.
- Educated clients on bank products and services to promote financial literacy.
- Resolved customer complaints professionally, ensuring a positive banking experience.
Audit Associate
BSR & CO LLP, KPMG India
, India
12.2020 - 11.2022
- Provide audit operational support on engagements with the focus on the preparation, delivery, reporting and evaluation of the results of the audit engagement in response to the needs of stakeholders and external regulators.
- Performed audit procedures to validate financial report data.
- Interacted with clients to request information and relay to audit team.
- Analyzed balance sheets for mistakes and inaccuracies.
- Posted financial data in Excel spreadsheets and managed inventory.
- Analyze financial data to identify trends and discrepancies.
- Review and analyze financial documents such as budgets, contracts, and invoices.
Accounting Assistant
Vinayak Computers
09.2019 - 11.2020
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Reduced financial discrepancies by accurately managing accounting documentation.
- Received payments from customers via cash, check and credit cards to pay company invoices.
Sales and Marketing Intern
Aim India Private Ltd.
New Delhi, India
06.2018 - 07.2018
- Responded to inquiries and explained insurance related product features and service advantages to potential customers.
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Exceeded company sales goals for new policies.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
Education
Post degree diploma - Business
Douglas College
New Westminster, BC12.2023
Bachelor of Commerce -
Vivekananda Institute of Professional Studies
Delhi05.2019
Skills
- MS Office proficiency
- Interpersonal skills
- Leadership
- Attention to detail
- Customer service and support
- Cash handling
- Team collaboration
- Pressure management
- Data entry and maintenance
- Bank reconciliation
- Financial reporting
- Accounts receivable management
- SAGE 300 and QuickBooks
Languages
- Hindi, First Language
- English, Advanced
Timeline
Customer Experience Associate
TD Bank
02.2025 - 05.2025
Bookkeeper (Part time)
Pathways to Leadership with Racialized Immigrant and Refugee Women's Society
01.2025 - Current
Accounting Clerk
Kiwassa Neighbourhood House
08.2024 - 09.2025
Customer Service Associate
Lowe's Companies, Inc.
04.2023 - 09.2025
Audit Associate
BSR & CO LLP, KPMG India
12.2020 - 11.2022
Accounting Assistant
Vinayak Computers
09.2019 - 11.2020
Sales and Marketing Intern
Aim India Private Ltd.
06.2018 - 07.2018
Post degree diploma - Business
Douglas College
Bachelor of Commerce -
Vivekananda Institute of Professional Studies
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