Summary
Overview
Work History
Education
Skills
Timeline
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Akadri Olaoluwasubomi

Whitby,ON

Summary

Astute professional highly skilled in customer service and relationship building. Talented individual offering dynamic skills in data entry, telephone support and records oversight. Desiring Customer Service Administrator position with company in technology sector.

Overview

1
1
year of professional experience

Work History

customer service

Norland,nigeria
01.2022 - 01.2023
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Researched issues with shipments, product damage and incorrect product amounts.
  • Updated customer service database with new information, address changes and contact details.
  • Immediately brought critical issues to customer service manager for resolution.
  • Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.

Education

Bachelor of Science - Computer Science

Niagara College
Welland, ON
05.2024

Skills

  • Customer Service and Assistance
  • Telephone Etiquette
  • Information Updates
  • Issue Resolution
  • Conflict Resolution Techniques
  • Cash Handling
  • Customer Information Databases
  • Shipping and Receiving Understanding
  • Client Relationships

Timeline

customer service

Norland,nigeria
01.2022 - 01.2023

Bachelor of Science - Computer Science

Niagara College

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Akadri Olaoluwasubomi