Summary
Overview
Work History
Education
Skills
Availability
Languages
Timeline
Generic

AJVENDA PANWAR

Brampton,ON

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the healthcare industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Private Nanny

Neha Singh
01.2024 - Current
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Supervised children on theplayground to help develop physical and social skills.
  • Monitored screen time usage to promote a healthy balance between technology use and offline activities in daily life.
  • Planned special outings or themed days around children's interests or areas of study in their school curriculum.
  • Assisted with light housekeeping duties as well as running errands.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Coordinated playdates and outings to meet children's physical and social needs.
  • Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.

Reliance mall
12.2021 - 11.2023
  • Role: Supervisor
  • Supervised and directed daily operations of team of 20 employees in busy supermarket environment
  • Ensured exceptional customer service by promptly addressing inquiries, resolving issues, and maintaining clean and organized store
  • Trained new employees on store policies, procedures, and product knowledge to ensure consistent service delivery and adherence to company standards

D Mart
11.2020 - 12.2021
  • Role: Customer service representative
  • Greeted and assisted customers in an friendly and professional manner, providing product information, locating items, and answering inquiries to enhance their shopping experience
  • Resolved customer complaints and concerns promptly and effectively, demonstrating strong problem-solving skills and an commitment to customer satisfaction
  • Managed customer inquiries via phone, email, or in person, addressing issues related to product availability, pricing, returns, and store policies

Education

Post-graduate diploma - Health Care Leadership

Sault College
Brampton, ON

Bachelor of Science - Medical And Biological Physics

Raj Rishi College
India
09.2022

Skills

  • Communication skill
  • Creative Thinking
  • Rule Setting
  • Multitasking Abilities
  • CPR training
  • Decision-Making
  • Task Prioritization
  • Adaptability
  • Homework Assistance
  • Interpersonal Skills
  • Attention to Detail

Availability

full-time availability.

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional

Timeline

Private Nanny

Neha Singh
01.2024 - Current

Reliance mall
12.2021 - 11.2023

D Mart
11.2020 - 12.2021

Post-graduate diploma - Health Care Leadership

Sault College

Bachelor of Science - Medical And Biological Physics

Raj Rishi College

Similar Profiles

CREATE PROFILE
AJVENDA PANWAR