Accomplished Technology Lead at Infosys Limited, Bangalore, adept in IT Infrastructure Management and fostering team collaboration. Successfully led cross-functional teams to deliver complex projects, enhancing productivity by implementing automated testing frameworks and reducing defect rates. Skilled in virtualization technologies and project management, consistently achieving project milestones within budget and timeframe constraints.
Overview
10
10
years of professional experience
Work History
Technology Lead
Infosys Limited, Bangalore
09.2022 - Current
Led cross-functional teams to successfully deliver complex technology projects within agreed timeframes and budgets.
Collaborated with stakeholders to define technical requirements, ensuring alignment with business objectives.
Increased team productivity through effective collaboration, clear communication, and regular progress updates.
Troubleshoot complex issues impacting systems performance, applying root cause analysis techniques to prevent future occurrences.
Developed and tested software solutions to meet customer needs.
Performed tests of functionality, security, and performance of different workstations and devices.
Provided mentorship to junior team members, fostering professional growth and strong work ethics in the workplace.
Implemented automated testing frameworks, resulting in reduced defect rates and improved product quality.
Reduced system downtime by implementing proactive monitoring and maintenance procedures.
Technology Analyst
Infosys Limited, Bangalore
02.2017 - 08.2022
Assisted with deployment issues by clarifying user questions and identifying problems.
Optimized system performance through regular maintenance and updates, resulting in increased efficiency.
Provided technical and functional recommendations based on project requirements.
Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting.
Supported technology design, testing and execution by providing research-based product and process knowledge.
Conducted regular training sessions for colleagues on new technologies and industry trends, fostering a culture of continuous learning within the team.
Systems Engineer
Infosys Limited, Bangalore
02.2014 - 01.2017
Improved system performance by identifying and resolving technical issues in a timely manner.
Completed software updates and assessed security patches for optimized computer use.
Evaluated new tools and technologies for possible integration into existing infrastructure environments.
Analyzed system requirements, developing tailored solutions that met or exceeded client expectations.
Education
Bachelor of Engineering - Electrical And Electronics Engineering
Sri Krishna College of Engineering And Technology
Coimbatore, IN
04.2013
Skills
Network Administration
Virtualization Technologies
Augmented Reality Development
IT Infrastructure Management
Test Automation
Project Planning
Application support
Project Management
Internal Communications
User Training
Requirements Gathering
Quality Assurance Testing
Team Collaboration
Microsoft Office
Functionality Testing
System Integration Testing
Systems Monitoring
Skilled in [Hardware]
Proficient in [Software]
Languages
English
Full Professional
Tamil
Native or Bilingual
Timeline
Technology Lead
Infosys Limited, Bangalore
09.2022 - Current
Technology Analyst
Infosys Limited, Bangalore
02.2017 - 08.2022
Systems Engineer
Infosys Limited, Bangalore
02.2014 - 01.2017
Bachelor of Engineering - Electrical And Electronics Engineering