Ajmala Abdul Salam
Etobicoke,ON
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist (part Time)
West side Long term care Home
Etobicoke, ON
02.2024 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Customer Service Coordinator
Ava Movers
Toronto, ON
05.2023 - 01.2024
- Provided customer service assistance to customers via phone and email.
- Maintained accurate records of customer interactions and transactions.
- Performed data entry tasks related to customer accounts and order processing.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services .
Cashier
SS Wholesales and Supermarket
Kerala , India
05.2021 - 04.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
Education
Post Graduate Diploma in Business Analytics
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12-2023
Bachelors in Business Administration
Mahatma Gandhi University
Kerala , India 07-2021
Skills
- Administrative Support
- Customer Service
- Front Office Management
- Positive and professional
- Scheduling
- customer Service
- Strong analytical skills
- Time Management
Timeline
Front Desk Receptionist (part Time)
West side Long term care Home
02.2024 - Current
Customer Service Coordinator
Ava Movers
05.2023 - 01.2024
Cashier
SS Wholesales and Supermarket
05.2021 - 04.2023
Post Graduate Diploma in Business Analytics
Conestoga College Institute of Technology And Advanced Learning
Bachelors in Business Administration
Mahatma Gandhi University
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