Summary
Overview
Work History
Education
Skills
Certification
Timeline
Innovation award at ServiceNow
Generic
Ajith Kattil

Ajith Kattil

San Jose,CA

Summary

Visionary Engineering Transformation Leader with 20+ years driving Cloud, Platform Engineering, and AIOps transformations. Expert in modernizing enterprise infrastructure, embedding automation and observability, and enabling AI/ML-powered operations to deliver secure, scalable, and resilient systems across on-prem, hybrid, and multi-cloud environments. A hands-on technologist and strategic leader, blending deep technical expertise with PMP-certified execution discipline. Known for building high-performing teams, mentoring engineers, and partnering with executives to align engineering roadmaps with business outcomes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Engineering Leader

Neural Labs
07.2024 - Current
  • Deliver Engineering leadership and strategic guidance as Principal Architect to Multiple Projects . At Opsara, as Engineering Leader, Led the digital transformation strategy driving a 35% increase in revenue by integrating AI/ML into core business operations.
  • Drove product vision and delivery of a GenAI + DevOps platform that unified code, infra, and docs into a conversational system map, enabling secure multi-cloud impact analysis and on-demand PCI compliance reports.
  • At Southern California Edison, led architecture, implementation, and deployment of a secure, air-gapped Infrastructure and DevOps framework for SCE. Delivered end-to-end automation using GitHub Actions, AWS services, Kubernetes clusters, Istio service mesh, and GitOps workflows. Ensured compliance with strict regulatory requirements, improving operational resilience. Implemented Helm chart linting, validation, and signing to enforce deployment standards and security policies.
  • Tech stack: Python, Fast API, LangChain, OpenAI, pyevctor (Postgres), Neo4j, React, Mermaid.js, AWS, Azure, GCP, Linux, Docker, Kubernetes (K8s), Terraform, GitHub Actions (GitOps), Prometheus, Grafana, Istio, Jenkins, IOT integrations, Vault, Keycloak, Trivy, Aqua, Falco

DevOps Director

Fisec Global
04.2023 - 06.2024
  • Directed Global DevOps and Cloud strategy, mentoring and building high-performing engineering teams while shaping delivery standards and best practices.
  • Acted as Principal AWS Architect for California State Student Aid Commission (CSAC), leading Digital Transformations responsible for Strategy, Architecture, operations and transformation ensuring scalability, security, and compliance.
  • Brought strategic business growth by aligning technical solutions with Fisec Global’s consulting practice, expanding cloud services footprint.
  • Tech Stack: AWS, Azure, EKS, ECS, AKS, Kubernetes (K8s), Istio, Prometheus, ArgoCD, GitOps, Jenkins, Azure DevOps, Docker, Ansible, Python, Linux, Terraform, CI/CD, Service Mesh, Hybrid Cloud, Security Compliance, maven, MSSQL, OpenShift, Istio, helm, GitHub actions

Senior DevOps Architect ( FTE)

ServiceNow
07.2020 - 01.2023
  • Provided technical leadership and guidance to development teams, ensuring adherence to ServiceNow development best practices and coding standards. Build and mentor DevOps team , support and foster a strong cultural environment.
  • Combined role of DevOps Manager and Architect, managing a team of 20 + DevOps engineers, oversee the DevOps Adoptions of PAAS platforms like ServiceNow , Boomi , CRM , Oracle Cloud Infrastructure (OCI) ,Snowflake ,other Java Full stack platforms like Solarsearch etc . As Principal Architect for multiple projects, designed and implemented the end to end automation of Continuous Integration and deployment of the entire Platform stack in AWS.
  • Led HIPAA compliance initiatives, aligning DevOps workflows with regulatory standards through automated policy enforcement
  • Implemented Helm Charts as part of the deployment strategy, resulting in a standardized and efficient method for managing applications across multiple environments.
  • Tech Stack: Servicenow, Chef, Azure, AWS, GCP, Shell, Python, maven, Terraform, Ansible ,Docker, Jenkins, Github , Microservices, Kubernetes, Java, C++, maven, Hashicorp config and vault, CloudFormation, Del Boomi, CRM Dynamics, Github actions

Devops Architect (FTE)

Apexon
08.2017 - 06.2020
  • Architected scalable and resilient infrastructure using cloud platforms like AWS, Azure, or GCP, utilizing services such as EC2, S3, Lambda, Kubernetes, and Google Cloud Build. Research, propose and prototype new principles, technologies, tools , concepts and integrate them into the teams collective knowledge.
  • Led the adoption of containerization using Docker and container orchestration with Kubernetes, improving application scalability, portability, and deployment efficiency.
  • For Kaiser ,Ensured secure handling of PHI and PII data across cloud environments by implementing encryption, access controls, and audit logging
  • Built libraries in Python, Setup CI/CD pipelines for maven and grade based projects, implement Jenkins shared libraries, frameworks for TDD, DevSecOps, Cobertura, Sonar for Static code analysis, Design and implement scalable, microservice based solutions with increasing focus towards migrating monolithic apps to containerized microservices
  • Tech Stack: AWS,GCP,Azure ,Chef, Shell, Python, Gradle, Terraform, Ansible, ELK ,Docker, Jenkins, Git, Jira, Helm charts, Microservices, VPN, Apigee API gateway, Consul, Vault, Kubernetes, Java, C++, maven, .NET, Sonar, Jira, Hashicorp config and vault, Kafka, Hadoop, JavaScript, ReactJS ,CloudFormation, firewalls, DNS

DevOps Manager

Kohls
11.2016 - 07.2017
  • Managed and lead a team of 15 DevOps Engineers to architect, design, implement a robust , scalable CI/CD framework for Kohls, Developing in-house Engineering tools and related framework
  • Strategized and drove execution of migration from on-prem to GCP Cloud for entire Kohl’s IT infrastructure and Prod environment. Defined cloud strategies, roadmaps, and best practices, aligning them with business goals to drive successful cloud adoption and migration initiatives. Drove the adoption of automated testing and quality assurance processes, leading to a 40% improvement in software quality and a 25% reduction in production incidents
  • Implemented robust monitoring and log aggregation solutions, including Prometheus and ELK stack, enabling real-time visibility into system performance, reducing incident response time by 40%, and enhancing troubleshooting efficiency
  • Tech Stack: GCP, Jenkins, Bitbucket, ant, Perl, Shell, Chef, Puppet, Python, Java, Jira,Agile, AWS, Rest APIs, Nagios, Azure, API Design, Git, GHE, Splunk, Linux, agile, Cloud Computing, Docker, Kubernetes, API gateways, Ruby

Senior DevOps Architect

Intuit
05.2015 - 10.2016
  • Designed, implemented, and patented a CI/CD tool library integrating Jenkins, Chef, GitHub, Nexus, Docker, and a Python-based automation framework — adopted across 20+ engineering teams, reducing deployment time by 40% and improving release reliability by 30%
  • Defined DevOps strategies, approaches, and best practices, aligning them with business objectives to improve efficiency, reduce time-to-market, and enhance system reliability.
  • Architected, simplified and streamlined CI/CD processes using Java based tools which is a part of the framework comprising Spring, JPA, Hibernate, WebLogic, Linux.
  • Tech Stack: Linux, Jenkins, Bamboo, Chef, Puppet, Python, Java, Bash scripting, SVN, Github, Tomcat/Mule Deployment, Restful APIs, cobbler , Nagios, Git, GHE, Splunk, REST ,Linux, agile, Cloud, Docker, AWS, Docker

Sr Software Architect (FTE)

Cisco Systems
01.2010 - 02.2015
  • Worked for the Business Units CTG, CTBU, Webex and NMTG in a span of more than six years in various Engineering Management roles ( Sr Software engineer, Tech lead, DevOps Architect)
  • Mentored, guided a large engineering team, initiated Cisco Organization on DevOps concepts ,drove initiatives and continuous improvement with a 70% success rate. Implemented CI/CD pipelines, leveraging DevOps tools resulting in a 65% reduction in deployment time and increased software quality
  • Led the adoption of microservices (Spring Boot, Spring Cloud), improving scalability, resilience, and performance.
  • Established best practices for SDLC, CI/CD, configuration, identity management, and test automation, accelerating delivery.Guided teams in automation and monitoring (Python, Bash, Nagios), strengthening reliability and compliance.
  • Tech Stack: Cisco Cloud , Amazon EC2, Hudson, Puppet, Python, Java, C, Bash , OSGI Spring, scripting, SVN, Deployment, Restful APIs, cobbler , Nagios, Git, GHE,Splunk, REST ,Linux, Jenkins,Ruby

Education

M.S - Computer Science

University of Southern California (USC)
Los Angeles

B. Tech degree - Computer Engineering

Regional Engineering College (NITC)
Kozhikode, India

Leadership & Innovation Program -

Massachusetts Institute of Technology
Cambridge

Skills

  • Infrastructure & CI/CD: Jenkins, GitHub, Chef, Puppet, GitHub Actions, Azure DevOps, Spinnaker, ArgoCD, Terraform, Pulumi, Docker, Podman, Kubernetes, Helm, Rancher, Istio, Nexus, Amazon ECR, Azure Container Registry (ACR), Google Container Registry (GCR), GitLab Container Registry, Service Mesh (Istio, Consul Connect)
  • Cloud & Platforms: AWS, Azure, GCP, ServiceNow, Boomi, Dynamics CRM, SageMaker, Vertex AI, AWS Lambda, Azure Functions, GCP Cloud Functions, AWS RDS, Azure SQL Database
  • Observability & Monitoring: Dynatrace, Prometheus, Splunk, Datadog, New Relic, ELK Stack (Elasticsearch, Logstash, Kibana), Grafana Loki, Jaeger, Zipkin
  • Security & Compliance: DevSecOps, OWASP, Threat Modeling, Vulnerability Management Tools (Tenableio, Qualys), SAST/DAST Tools (eg, SonarQube, Checkmarx, Veracode, OWASP ZAP), Identity & Access Management (IAM) (Okta, Azure AD, AWS IAM), GDPR, HIPAA, SOC 2, ISO 27001, PCI DSS, FedRAMP
  • Coding/Scripting: Java, Python, Bash, Perl, Go (Golang), PowerShell
  • Leadership & Governance: Program/Project Management, Team Building, Mentorship, Strategic Planning, Vendor Management, Program Governance, Stakeholder Management, Budget Management / Cost Optimization, Change Management, Risk Management
  • Process/ Methodologies: Agile, Scrum, Kanban, SAFe, Change Management, Value stream mapping
  • AI/ML: AIOps, MLOps, PyTorch, Model Monitoring, Deep Learning, Edge AI, Model Inference, GPU Workloads, LLMs, FastAPI, LangChain, OpenAI, pyevctor (Postgres)
  • Databases: PostgreSQL, MySQL, SQL Server, Oracle, MongoDB, Cassandra, Redis, DynamoDB
  • Networking: DNS, Load Balancing, Firewalls, VPN, Routing, Cloudflare, Akamai, AWS CloudFront
  • Messaging/Streaming: Kafka, RabbitMQ, SQS, Azure Service Bus, GCP Pub/Sub

Certification

  • AWS Solution Architect Professional, July 2025
  • AWS Solution Architect Associate , Jun 2025
  • PMP ( Project Management Professional ) certified by PMI , June 2025
  • Gen AI certified by Databricks , Jun 2025
  • AI for Everyone, DeepLearning.AI , May 2023
  • DataDog QS , certified by DataDog , April 2025
  • Security Champion Certified by ServiceNow, May 2022

Timeline

Engineering Leader

Neural Labs
07.2024 - Current

DevOps Director

Fisec Global
04.2023 - 06.2024

Senior DevOps Architect ( FTE)

ServiceNow
07.2020 - 01.2023

Devops Architect (FTE)

Apexon
08.2017 - 06.2020

DevOps Manager

Kohls
11.2016 - 07.2017

Senior DevOps Architect

Intuit
05.2015 - 10.2016

Sr Software Architect (FTE)

Cisco Systems
01.2010 - 02.2015

M.S - Computer Science

University of Southern California (USC)

B. Tech degree - Computer Engineering

Regional Engineering College (NITC)

Leadership & Innovation Program -

Massachusetts Institute of Technology

Innovation award at ServiceNow

Received the 2022 Innovation Award at ServiceNow for conceiving and executing a groundbreaking AIOps transformation proof of concept. This initiative enhanced the ServiceNow DevOps framework, delivering measurable improvements in efficiency, reliability, and automation

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