Ajit Lama
Kamloops
Summary
Recent graduate with retail experience in customer service, team collaboration, and achieving sales goals. Strong leadership and communication skills, fostering positive relationships and driving team performance. Ready to contribute a fresh perspective and dedication to achieving organizational success.
Overview
10
10
years of professional experience
Work History
Senior Sales Associate
Seven 11
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Assistant Manager
Softmoc Inc.
11.2022 - 09.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Sales Associate
Softmoc Inc.
01.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
Finance and Sales Head
Kundu Shangbo Thanka Art
03.2015 - 02.2021
- Developed and implemented strategies to increase sales and profitability.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Led regular sales meetings focused on pipeline management, territory planning, and goalsetting.
- Analyzed financial data to identify trends and potential areas for improvement, driving informed management decisions.
- Negotiated favorable contract terms with vendors, reducing supply costs and improving profit margins.
Intern
Nepal Investment Bank
11.2018 - 01.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Post-Baccalaureate Diploma - Human Resources Management
Thompson Rivers University
Kamloops, BC12-2024
BBA - Finance
Pokhara College of Management
Pokhara, Nepal12-2019
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff training and development
- Retail operations
- Team building
- Employee scheduling
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Limited Working
Timeline
Assistant Manager
Softmoc Inc.
11.2022 - 09.2024
Senior Sales Associate
Seven 11
05.2022 - Current
Sales Associate
Softmoc Inc.
01.2022 - 11.2022
Intern
Nepal Investment Bank
11.2018 - 01.2019
Finance and Sales Head
Kundu Shangbo Thanka Art
03.2015 - 02.2021
Post-Baccalaureate Diploma - Human Resources Management
Thompson Rivers University
BBA - Finance
Pokhara College of Management
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