Ajinkya Padalkar
Niagara Falls,ON
Summary
Experienced professional seeking a dynamic role to drive operational excellence and contribute to organizational growth. Strong background in Service delivery, Sales and Key Account Management, complemented by hospitality expertise. Known for strategic thinking, effective communication, and leadership. Trains, mentors and motivates team for Maximum performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cluster Delivery Manager
TATA Business Hub Limited
02.2022 - 08.2023
- Constantly looking to identify impediments early, actively working to resolve those impediments, and escalated when needed
- Management and tracking of cross team dependencies
- Management and tracking of all high-integrity commitments, escalations
- Encouraged a culture of team-driven decision making and commitment
- Encouraged team trust and facilitated team building events
Senior Key Account Manager
NoBroker Technologies Pvt Ltd
12.2020 - 01.2022
- Developing and implementing strategic plans to manage and grow accounts
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Retaining clients and building strong, trusting relationships
- Understanding client needs and identifying new business opportunities
Launch Manager
EatGood Technologies Pvt Ltd
03.2020 - 10.2020
- Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry
- Migrated gross requirements planning/scheduling to computerize ERP-based MRP system
- Single point of contact for OEM confirmatory assay and launch
- Effective communication with groups or individuals to quickly solve any issues
Retail Store Manager
Heisetasse Beverages Pvt Ltd. (Third Wave Coffee )
09.2018 - 02.2020
- Achieved financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Maintained store staff by recruiting, selecting, orienting, and training employees
- Determined marketing strategy changes by reviewing operating and financial statements and departmental Sales records
- Lead operations by initiating, coordinating, and enforcing program procedures.
Food Service Supervisor & Trainer
Hotel Pahunchar
07.2017 - 08.2018
- Supervised, coordinated and scheduled the activities of staff who prepare, portion and serve food
- Ensured that food and service meet quality control standards
- Trained staff in job duties, and sanitation and safety procedures
- Planned & executed L&D Strategies
- Recommended indicators for talent assessment to identify high-potential talent and implement high-potential programs.
Education
Graduate Certificate - International Business Management
Niagara College Of Applied Arts And Technology
Niagara-on-the-Lake, ON05.2024
Bachelor of Science - Hospitality & Hotel Administration
Institute Of Hotel Management
Mumbai05.2017
High School Diploma -
D.B.J. College
Maharashtra05.2014
Skills
- Customer Service
- Team Management
- Escalation Management
- Service Delivery
- Communication
- Sales – Upsell/Cross-sell
- Leadership
- Customer Relationship Management
- Key Account Management
- Hospitality
- Operations
Certification
- SmartServe
- Advanced Professional Business Analyst
- Lean Six Sigma Yellow Belt
Timeline
Cluster Delivery Manager
TATA Business Hub Limited
02.2022 - 08.2023
Senior Key Account Manager
NoBroker Technologies Pvt Ltd
12.2020 - 01.2022
Launch Manager
EatGood Technologies Pvt Ltd
03.2020 - 10.2020
Retail Store Manager
Heisetasse Beverages Pvt Ltd. (Third Wave Coffee )
09.2018 - 02.2020
Food Service Supervisor & Trainer
Hotel Pahunchar
07.2017 - 08.2018
Graduate Certificate - International Business Management
Niagara College Of Applied Arts And Technology
Bachelor of Science - Hospitality & Hotel Administration
Institute Of Hotel Management
High School Diploma -
D.B.J. College
- SmartServe
- Advanced Professional Business Analyst
- Lean Six Sigma Yellow Belt
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