Oluwadamilola Ajina
Kamloops,BC
Summary
Detail-oriented HR and administrative professional with over 10 years of experience across customer service, human resources, and operations within aviation, banking, telecommunications, and public sectors. Known for high accuracy in data entry, exceptional organizational skills, and a proactive mindset. Proven ability to manage confidential documents, respond to inquiries efficiently, and support HR programs. Brings strong communication, adaptability, and tech proficiency to thrive in dynamic, hybrid environments.
Overview
6
6
years of professional experience
Work History
Human Resources Assistant
Tenacious Thriving Talent Inc.
01.2023 - Current
- Supported high-volume administrative tasks across employee lifecycle processes.
- Scheduled interviews, handled onboarding/offboarding documentation, and maintained HR records.
- Ensured data integrity in internal HR systems through routine audits and updates.
- Responded to HR inquiries via digital platforms and routed complex issues to relevant team members.
- Assisted with purchase orders and vendor coordination, contributing to timely invoice processing.
- Provided administrative support to HR Generalists and HRBPs during internal program rollouts.
Customer Service Agent (Team Lead)
Executive Aviation (WestJet)
01.2023 - 06.2024
- Led a frontline team in delivering high-quality service, maintaining accuracy in documentation and reporting.
- Trained new hires and managed records for employee scheduling and operational reporting.
- Oversaw task assignments and ensured on-time coordination with internal teams and partners.
Human Resource Officer (Tax)
Federal Inland Revenue Service
01.2019 - 01.2023
- Scheduled interviews, handled onboarding/offboarding documentation, and maintained HR records.
- Ensured data integrity in internal HR systems through routine audits and updates.
- Performed in-office tasks such as sorting and scanning mail and handling physical documentation.
- Responded to general HR inquiries and manage confidential documents with care.
Education
Post-Baccalaureate Diploma - Human Resource Management
Thompson Rivers University
Kamloops, BCSkills
- Microsoft Office Suite (Excel, Word, Outlook)
- CRM Systems HRIS Tools Data Entry
- Time Management Organization Attention to Detail
- Communication Multitasking Adaptability Confidentiality
Key Qualifications
- Administrative Support & Records Management
- Onboarding & Offboarding Coordination
- HRIS, CRM & Microsoft Office Suite (Excel, Outlook, Word)
- Data Entry & Audit Accuracy
- Purchase Order & Invoice Processing
- Confidential Document Handling
- Inbox & Task Management (Jira, Shared Mailboxes)
- Customer-Focused Communication
- Event Coordination & HR Compliance Support
Timeline
Human Resources Assistant
Tenacious Thriving Talent Inc.
01.2023 - Current
Customer Service Agent (Team Lead)
Executive Aviation (WestJet)
01.2023 - 06.2024
Human Resource Officer (Tax)
Federal Inland Revenue Service
01.2019 - 01.2023
Post-Baccalaureate Diploma - Human Resource Management
Thompson Rivers University
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