Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ajaypal Singh

Greater Sudbury,ON

Summary

Dynamic professional with a proven history of exceptional customer service and operational excellence in fast-paced environments. Demonstrates expertise in multitasking, task prioritization, and relationship building. Strong communicator and problem solver committed to timely issue resolution. Upholds rigorous safety and quality standards. Eager to leverage a strong work ethic and diverse skill set to drive team success and support organizational goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Delivery Driver

Skip The Dishes
12.2023 - Current
  • Order Delivery: "Delivered food orders to customers in a timely and efficient manner, following optimal routes. Achieved an on-time delivery rate of 95% and maintained customer satisfaction scores of 98%."
  • Customer Service: Interact with customers in a friendly and professional manner, ensuring a positive delivery experience.
  • Order Accuracy: Verify that each delivery includes the correct items and quantities, and resolve any discrepancies.
  • Time Management: Plan and prioritize deliveries to meet customer expectations and maintain timely service.
  • Safety and Compliance: Adhered to traffic laws and safety regulations while driving and making deliveries. Maintained a clean driving record and zero safety incidents
  • Navigation : Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Line Chef

J&M Indian Cousine
05.2023 - 12.2023
  • Food Preparation: Prepare and cook food for up to 100 customers daily, ensuring consistency in taste and presentation while maintaining a 98% customer satisfaction rating.
  • Efficiency Enhanced kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
  • Cleaning and Sanitation: Maintained a spotless work environment, scoring a perfect 100% on health and safety inspections across all shifts.
  • Team Collaboration: Collaborated with team of 8 to achieve seamless operations, contributing to 15% increase in productivity during peak hours.
  • Compliance: Adhered to company policies and health regulations, contributing to 0% incident rate and upholding safe working environment for all staff.

Shift Supervisor

Red Swan Pizza
09.2022 - 07.2023
  • Pizza Preparation: Prepare and cook pizzas according to recipes and quality standards, including making dough, assembling toppings, and baking pizzas to perfection.
  • Food Handling: Safely handle and prepare food items, including adhering to food safety and hygiene standards.
  • Customer Service: Provide friendly and professional service to customers, taking orders, answering questions, and ensuring customer satisfaction.
  • Inventory Management: Monitored and managed inventory levels for ingredients and supplies, maintaining accurate records of stock. Reduced waste by 15% through efficient inventory management.
  • Cleaning and Sanitation: Maintain a clean and organized work environment, including cleaning workstations, kitchen equipment, and dining areas. Follow cleaning schedules and procedures.
  • Cash Handling: Manage cash transactions, including taking payments, making change, and balancing the cash register at the end of the shift.

Education

Bachelor of Business Administration - Accounting And Finance

Georgian College
Toronto, ON
04.2024

Skills

  • Communication Skills
  • Customer Service
  • Time Management
  • Attention to Detail
  • Teamwork
  • Organizational Skills

Certification

First Aid and CPR Certification

Driver's License and Clean Driving Record

Project Management Certification

OSG: Workplace Wellbeing

Timeline

Delivery Driver

Skip The Dishes
12.2023 - Current

Line Chef

J&M Indian Cousine
05.2023 - 12.2023

Shift Supervisor

Red Swan Pizza
09.2022 - 07.2023

Bachelor of Business Administration - Accounting And Finance

Georgian College

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Ajaypal Singh