Ajay Pal
Montreal,QC
Summary
Dedicated Computer Repair Technician with a proven track record at a leading tech service provider. Expert in system upgrades and hardware installation, enhancing customer satisfaction through efficient repairs and exceptional technical support. Known for building lasting client relationships and effectively managing complex projects to ensure timely resolutions.
Offering strong analytical and problem-solving abilities, eager to learn and develop in computer repair environment. Brings foundational understanding of computer systems and quick grasp of diagnostics and repair techniques. Ready to use and develop troubleshooting and repair skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Computer Repair Technician
05.2021 - 02.2024
- Disassembled computers to perform diagnostics and check for repair needs.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
- Collaborated with team members to complete complex repairs efficiently and effectively.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Regularly communicated with clients to provide status updates on ongoing repairs, maintaining transparency and building trust in our services.
- Built long-term relationships with clients by offering exceptional customer service and follow-up assistance when needed.
- Wrote reports on computer statuses and maintenance jobs.
Education
French Language And Literature
CACI
Montreal, QC04-2025
Trucking Dispatch
MAZE CONSULTANCY
Toronto, ON05-2024
High School Diploma -
Brahmanand Public School
Haryana 03-2024
Skills
- System upgrades
- Technical support
- Hardware and software installation
- Computer assembly
- Electronics repair
- Virus removal
Languages
English
Native or Bilingual
French
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Computer Repair Technician
05.2021 - 02.2024
French Language And Literature
CACI
Trucking Dispatch
MAZE CONSULTANCY
High School Diploma -
Brahmanand Public School
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