AJAY M S
San Jose
Summary
Lead Software Engineer with 10+ years of experience designing distributed systems, cloud-native backend platforms, and enterprise AI infrastructure. Architect for enterprise-scale AI platforms serving over 250K Salesforce organizations. Strong experience building scalable backend services, distributed retrieval platforms, asynchronous processing pipelines, low-latency APIs, and production microservices. Passionate about distributed systems, observability, streaming architectures, and highly reliable cloud platforms.
Overview
2027
2027
years of professional experience
Work History
Lead Software Engineer, Service AI Cloud
Salesforce
2023 - Current
- Architect for enterprise-scale distributed AI platform powering conversational experiences across 250K+ Salesforce organizations.
- Designed scalable backend microservices and low-latency APIs supporting AI-powered customer workflows.
- Built distributed indexing and retrieval pipelines for enterprise knowledge repositories.
- Designed asynchronous orchestration pipelines integrating retrieval, ranking, and response generation services.
- Led architecture across multiple backend services with focus on scalability, resiliency, latency, and production readiness.
- Established engineering frameworks for evaluation, observability, and service quality across multiple teams.
Senior Software Engineer
Salesforce Health Cloud
01.2016 - 2022
- Designed scalable APIs and backend services for enterprise healthcare platform.
- Built cloud-native microservices and React applications.
- Led cross-team architectural initiatives and backend integrations.
Software Engineer
Adobe
01.2012 - 01.2014
- Developed core product features for Adobe Flash and Adobe Edge Animate with emphasis on performance, reliability, and maintainability.
Education
M.S. - Computer Science
Purdue University
B.E. - Computer Science
R.V. College of Engineering
Skills
- Distributed Systems
- Microservices
- Cloud Native Architecture
- API Design
- Scalability
- Reliability Engineering
- Kubernetes
- Java
- Python
- AI Platforms
- RAG
- Semantic Search
- Vector Databases
- Currently Learning: Apache Kafka, Apache Flink, Apache Druid
Timeline
Senior Software Engineer
Salesforce Health Cloud
01.2016 - 2022
Software Engineer
Adobe
01.2012 - 01.2014
B.E. - Computer Science
R.V. College of Engineering
Lead Software Engineer, Service AI Cloud
Salesforce
2023 - Current
M.S. - Computer Science
Purdue University