Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ajaykumar Rabari

76 Marcella Street, Scarborough.

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

2
2
years of professional experience

Work History

Customer Care Executive

Tech Mahindra
01.2022 - 08.2022
  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
  • Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Took ownership of customers issues to follow problems through to resolution.

Customer Service Supervisor

Mobil Gas Station
12.2022 - 04.2024
  • Managed customer queries, complaints, and requests efficiently, leading to positive feedback and increased loyalty
  • Researched and corrected customer concerns to promote company loyalty.
  • Implemented effective scheduling strategies to optimize staff coverage during peak hours and minimize wait times for customers.

Baking Supervisor

Tim Horton's
08.2023 - 06.2024
  • Responsibilities: Inventory management, customer interaction, team collaboration.
  • Contributed to team success by consistently meeting or exceeding daily production quotas set by management.
  • Reduced food waste by closely monitoring ingredient usage and suggesting adjustments as needed.

Education

High School Diploma -

Canadore College
Mississauga, ON
08.2024

Skills

  • Teamwork
  • Customer service
  • Client relationship management
  • Operations management

Languages

English
Professional Working
Gujarati
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Baking Supervisor

Tim Horton's
08.2023 - 06.2024

Customer Service Supervisor

Mobil Gas Station
12.2022 - 04.2024

Customer Care Executive

Tech Mahindra
01.2022 - 08.2022

High School Diploma -

Canadore College

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Ajaykumar Rabari